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                                                                                   chapter13                               CikguOnline



                                                                Work-Related Stress

                                                                             and Burnout





                 OBJECTIVES                                  OUTLINE
                 After reading this chapter, the student should be able to:  Consider the Statistics
                 ■ Identify signs and symptoms of stress, reality shock, and  Stress
                  burnout.                                   Effects of Stress
                 ■ Describe the impact of stress, reality shock, and burnout on  Responses to Stress
                  the individual and the health-care team.
                 ■ Evaluate his or her own and colleagues’ stress levels.  The Real World
                 ■ Develop strategies to manage personal and professional  Initial Concerns
                  stresses.                                  Differences in Expectations
                                                             Additional Pressures on the New Graduate
                                                             Resolving the Problem
                                                             Burnout
                                                             Definition
                                                             Aspects
                                                             Stressors Leading to Burnout
                                                              Personal Factors
                                                              Job-Related Conditions
                                                              Human Service Occupations
                                                              Conflicting Demands
                                                              Technology
                                                              Lack of Balance in Life
                                                             Consequences
                                                              A Buffer Against Burnout
                                                             Stress Management
                                                             ABCs of Stress Management
                                                              Awareness
                                                              Belief
                                                              Commitment
                                                             Physical Health Management
                                                              Deep Breathing
                                                              Good Posture
                                                              Rest
                                                              Relaxation and Time Out
                                                              Proper Nutrition
                                                              Exercise
                                                             Mental Health Management
                                                              Realistic Expectations
                                                              Reframing
                                                              Humor
                                                              Social Support
                                                             Organizational Approaches to Job Stress
                                                             Conclusion




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