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               226   unit 3 | Professional Issues                                                                          CikguOnline
               you even have an opportunity to compete. A sloppy,  decision to hire you. The acceptance letter often
               unorganized cover letter and résumé may suggest  follows a telephone conversation in which the terms
               you are sloppy and unorganized at work. A lengthy,  of employment are discussed. Figure 14.4 is a
               wordy cover letter may suggest a verbose, unfocused  sample acceptance letter.
               individual (Beatty, 1991). The cover letter should
               include the following (Anderson, 1992):      Rejection Letter
                                                            Although not as common as the first three job
               ■ State your purpose in applying and your inter-
                                                            search letters, you should send a rejection letter if
                 est in a specific position. Also identify how you
                                                            you are declining an employment offer. When
                 learned about the position.
                                                            rejecting an employment offer, indicate that you
               ■ Emphasize your strongest qualifications that
                                                            have given the offer careful consideration but have
                 match the requirements for the position.
                                                            decided that the position does not fit your career
                 Provide evidence of experience and accomplish-
                                                            objectives and interests at this time. As with your
                 ments that relate to the available position, and
                                                            other letters, thank the employer for his or her con-
                 refer to your enclosed résumé.
                                                            sideration and offer. Figure 14.5 is a sample rejec-
               ■ Sell yourself. Convince this employer that you
                                                            tion letter.
                 have the qualifications and motivation to
                 perform in this position.
                                                            Using the Internet
               ■ Express appreciation to the reader for
                                                            It is not uncommon to search the Internet for posi-
                 consideration.
                                                            tions. Numerous sites either post positions or assist
               If possible, address your cover letter to a specific per-  potential employees in matching their skills with
               son. If you do not have a name, call the health-care  available employment. More and more corpora-
               facility, and obtain the name of the human resources  tions are using the Internet to reach wider audi-
               supervisor. If you do not have a name, create a greet-  ences. If you use the Internet in your search, it is
               ing by adding the word “manager”so that your greet-  always wise to follow up with a hard copy of your
               ing reads: Dear Human Resources Manager or Dear  résumé if an address is listed. Mention in your
               Personnel Manager (Zedlitz,2003,p.19).Figure 14.2  cover letter that you sent your résumé via the
               is an example of a cover letter.             Internet and the date you did so. If you are using an
                                                            Internet-based service, follow up with an e-mail to
               Thank-You Letter
                                                            ensure that your résumé was received. Table 14-2
               Thank-you letters are important but seldom used  summarized the major “do’s and don’ts”when using
               tools in a job search. You should send a thank-you  the Internet to job search.
               letter to everyone who has helped in any way in
               your job search. As stated earlier, promptness is  The Interview Process
               important. Thank-you letters should be sent out
               within 24 hours to anyone who has interviewed  Initial Interview
               you.The letter (Banis,1994,p.4) should be used to:
                                                            Your first interview may be with the nurse manag-
               ■ Express appreciation                       er, someone in the human resources office, or an
               ■ Reemphasize your qualifications and the match  interviewer at a job fair or even over the telephone.
                 between your qualifications and the available  Regardless of with whom or where you interview,
                 position                                   preparation is the key to success.
               ■ Restate your interest in the position        You began the first step in the preparation
               ■ Provide any supplemental information not   process with your SWOT analysis. If you did not
                 previously stated                          obtain any of the following information regarding
                                                            your prospective employer at that time, it is imper-
               Figure 14.3 is a sample thank-you letter.
                                                            ative that you do it now (Impollonia, 2004):
               Acceptance Letter                            ■ Key people in the organization
               Write an acceptance letter to accept an offered posi-  ■ Number of patients and employees
               tion; confirm the terms of employment, such as  ■ Types of services provided
               salary and starting date; and reiterate the employer’s  ■ Reputation in the community
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