Page 203 - ANUAL REPORT MOH 2017

i. Guidelines on the Establishment of the Medical Board in MoH Facilities 13/2017
ii. Report of Medical Record Disposal 2016 in MoH facilities
iii. Reporting Medical Reporting Circulation bills 16/2010
iv. Report of Medical Record Management Guideline bills 17/2010.

A guideline of Medical Records and Medical Report Preparation is currently being reviewed and need
to be updated to meet latest requirements of medical record services management.

Medical Records Centres for centralized records storage have been proposed and the centres will
be established in phases based on allocation. Hospital Permai is the pioneer of centralized storage
location for the state of Johor. Another two centres have been proposed to serve as centralized record
storage for Kelantan and HKL.

In 2017, 229,241 medical report applications were received, and 213,645 medical report applications
were completed within stipulated period.

Figure 7
Medical Report Achievements for 2012 to 2017

100% 98 99 99 99%

96 97 97 97 97 97
95 95 95 95
95% 93
92
90
90% hospital negeri

hospital pakar
85% 84 hospital tanpa pakar

80%

75%
2012 2013 2014 2015 2016 2017

Source: Hospital Services Management Unit, Medical Development Division, MoH

The Medical Records Management demands are rising every year due to increase in patients coming to
the hospital for various treatments. The types of medical records managed by the Record Department
including Internal Patient Records, Outpatient Records and Day Care Services Records.

202 ANNUAL REPORT 2017 MINISTRY OF HEALTH MALAYSIA