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is responsible to give advices and opinions to enhance services provided to the end-users in MoH
             hospitals.


             GOODS AND SERVICES TAX (GST)
             Since 2015, applications for GST exemptions certificates for medical devices started to be managed
             by the respective State Health Department (JKN). Nevertheless, this unit is still monitoring the process
             done by them.

             c.  Medical Services Unit

             The Training of Trainers with regards to the Guidelines on the Management of Aggressive Patients in
             the Ministry of Health Facilities was held on 25 April 2017 at Hospital Bahagia Ulu Kinta. The objective
             of this course was to train representatives from every state in Malaysia who in turn would conduct
             echo-training at the state and hospital level.
             1.  The numbers of Community Mental Health Centres (MENTARI) have increased in number from
                 the initial 11 to 32 centres nationwide. Out of these 32 centres, 22 centres have been gazetted,
                 with the remaining 10 to be gazetted in 2018.
             2.  The Enhanced Primary Health Care Programme, (Enhanced PAC), is a collaborative programme
                 in Selangor and Johor between the Medical Development Division, the Family Health Development
                 Division and Performance Management Unit and Implementation Unit (PEMANDU) in the Prime
                 Minister’s Office. The programme involves the integration between selected hospitals and health
                 clinics in terms of reference of non-communicable disease cases, continuation of treatment after
                 discharge from hospital and feedback from both health facilities. To ensure the success of this
                 programme, visits were conducted to selected hospitals in both states involved in this programme
                 and discussions held with the concerned hospital staff so as to solve any issues that were hindering
                 the programme.
             3.  The National Dengue and Arbovirus Infection Conference which was officiated by Datuk Dr
                 Jeyaindran Tan Sri Sinnadurai, Deputy Director General of Health (Medical) was successfully held
                 on the 12 to 13 of August 2017 at Berjaya Times Square Hotel, Kuala Lumpur with the theme,
                 “Are We Winning the Battle?” This conference which was attended by almost 600 participants
                 nationwide served as a platform for healthcare providers to discuss and address the various issues
                 and challenges related to the management of mosquito-borne viral diseases. The conference was
                 conducted as part of efforts to improve management of dengue and to reduce dengue mortality.
             4.  The National Palliative Care Development Technical Committee Workshop was successfully held
                 on the 18 April 2017 at the Ministry of Heath, Putrajaya. Participants for this one day workshop
                 included participants from both government and non-governmental organizations. In total there
                 were 35 invited participants who attended this workshop. Professor Wee Bee Leng, a professor of
                 Palliative Medicine at Oxford University, United Kingdom (UK), Chair of the NICE Quality Standards
                 Advisory Committee and also the National Clinical Director for End of Life care, NHS England was
                 invited as a speaker during this workshop. She shared an overview of the development of palliative
                 care in the UK and some of the challenges faced in the UK in developing palliative care. She also
                 highlighted some recent developments in terms of the current national strategic plan for palliative
                 care in the UK namely ‘Ambitions for Palliative Care and End of Life Care’. She also shared her
                 experience with regards to quality care and standards where she highlighted the basic principles
                 of quality management and how this had been applied in the UK.







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