Page 64 - 2020-2021 Training Catalog
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Tactical            Lessons Learned (goal is to reinforce the course’s primary principles
                                                                through case studies)
                                    Leadership:                 ➤ Incidents that contain valuable insights into the initial
                                                                   decision making cycle of critical incidents will be
                                                                   dissected to better understand how events unfolded.
                           Critical Lessons                     ➤ The class will discuss lessons learned from previous
                                           Learned                 critical events along with how we can improve through
                                                                   planning and leadership if presented with an incident of
                                                                   similar dynamics.
                                                                ➤ Students will choose an example of a critical incident
                                            LIMIT 4 STUDENTS       to present to the class and discuss the lessons learned
                                            PER DEPARTMENT.
                                                                   from it.
           TTCP Accredited Course                               Methodologies
                                                                This course employs classroom lecture, case studies, and
                                                                open class discussion. Emphasis is placed on the experiential
        Who Should Attend                                       knowledge of students who have gone through the crisis
        This course is designed for both tactically and non-tactically   cycle and critical incident events thereby reinforcing the
        trained law enforcement offi cers aspiring to develop their   emotional expectations for other offi cers in similar situations.
        leadership and response skills in crisis situations. Credits for
        this course apply to the Tactical Training Certifi cate Program   Course Requirements
        (TTCP).                                                 Attendance is required for all class sessions. In order to
                                                                satisfactorily complete this course, the student is expected to
        Course Goal                                             participate in all class discussions and activities, complete two
        To provide the student with the technical and cognitive skills   homework assignments and obtain a minimum score of 75%
        needed to provide effective leadership within the context   on a written test to be given at the conclusion of the course.
        of a critical incident. The course structure involves the de-
        escalation of a scene and the management of an incident   Resources Required
        that has progressed into a critical incident situation. The   Students will need to bring note-taking materials.
        course strives to improve the quality of the student’s tactical
        decision-making abilities by reinforcing mental models and   Course Coordinator             Length of  Course
        lessons learned based on studies of previous scenarios.  Scott Tyson                       Five days (40 hours)

        The following blocks of training are utilized to achieve the
        course goal:
        1.  Tactical Leadership within a critical incident
        2.   Risk Assessments
        3.   Lessons Learned derived from case studies involving
           recent events
        The course objectives are achieved through lecture, case
        studies, and having students discuss the principles outlined
        in the course as they apply to various incident scenarios. A
        breakdown outlining the focus of each block is:
        Tactical Leadership (goal is to improve and/or build upon the
        student’s leadership style)                               Telecommunicator
        ➤ Fundamentals of the crisis cycle and the human body’s
            response to the stress of critical incidents.         Certification Course
        ➤ The importance of having high Emotional Intelligence
            (E.Q.) and how to improve it.                       Who Should Attend
        ➤ How understanding the crisis cycle and improving your   All telecommunicators (sheriffs, police, emergency service
            own E.Q. can make the offi cer a stronger leader before,   centers, highway patrol, etc.) who are employed by or
            during and after the experience of a critical incident.  sponsored by an emergency service center. All persons
        Risk Assessment (goal is to have the students improve upon   who are employed as telecommunicators under the direct
        planning for critical incidents and practicing the way they will respond)  supervision of a sheriff’s offi ce are required by the North
        ➤ The importance of tactical planning with foreknowledge   Carolina Sheriffs’ Education and Training Standards
            of human and team dynamics.                         Commission to enroll and successfully complete the course.
        ➤ Knowing what resources you have available and how to   This requirement excludes all telecommunicators that are
            prioritize your available assets.                   grandfathered.
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