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IV. Program Feedback




               The feedback received from 88 delegates who were mostly from the managerial level,
               that on average gave “good” rating on the program, a score range 4.2 to 4.5 out of

               5 based on Likert Scale, for program’s effectiveness, content, learning method,
               usefulness, increase in knowledge and skill,  as well as the secretariat role in

               organising the event, as shown in Chart 1.






                                           Overall Program Rating


                               4.5
                                                                                                4.5
                               4.5
                                                                         4.4
                               4.4
                   Likert Scale:
                               4.4                4.3
                   5 - Excellent
                     4 - Good                                                       4.3
                    3 - Regular  4.3                          4.3
                     2 - Poor
                               4.3     4.2
                   1 - Very Poor
                               4.2


                               4.2

                               4.1
                                   Effectiveness  Content  Methodology Usefulness  Knowledge  Secretariat
                                                                                  and Skills

                                             Chart 1: Overall Program Rating

























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