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TRAVEL DOCUMENTATION
Travel Documents include (without limita on) airline ckets, hotel vouchers, tour vouchers or any other
document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider.
Travel documents may be subject to certain condi ons and/or restric ons including (without limita on) being
non-refundable, non-date-changeable and subject to cancella on, re-issue and/or amendment fees. All Travel
Documents are non-transferable. All airline ckets must be issued in the name of the passport/photo iden ty
holder and some carriers will deny carriage if the name varies from the passport or photo iden fica on
provided and the booking may be cancelled. It is your responsibility to ensure you have all required Travel
Documents prior to travel. We will not be held responsible for ckets and/or documenta on lost by you or a
third party. Any charges associated with re-issue and re-sending of ckets and/or documenta on will be at
your expense. An incorrect name on a booking may result in an inability to use that booking and the booking
being cancelled. Any errors in names, dates and mings on your documenta on will be your responsibility.
Please advise us immediately of any errors.
PASSPORTS AND VISAS:

It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the
requirements of immigra on and other government authori es. Passports are required by all passengers
travelling interna onally and are always the responsibility of the passenger. Many countries require travellers
to have at least six months’ validity remaining on their passports beyond the date of return, and immigra on
authori es may refuse entry if you arrive with less than this. Some countries require a machine readable
passport.

If you are travelling to the United States (including Hawaii) please see h ps://esta.cbp.dhs.gov for
informa on regarding compulsory pre-registra on for their visa waiver program. Please note, you may not
meet the requirements of ESTA and may be required to obtain a visa.
COVID19 RESTRICTIONS:

It is the customer's responsibility to check the country of departure and country of arrival's COVID19
restric ons. Our 3rd party supply partners (EG Airlines, Cruise Line, hotel & touring operators etc) may also
have addi onal restric ons, so it is the customer’s responsibility to check that all travelers in your party also
meet these requirements. We recommend that you use the informa on on the 3rdparty supplier website to
ensure that you are aware of the latest updates.

The situa on is fluid and as such country and state entry requirements along with 3rd party supplier
embarka on requirements are changing frequently. All travelers must comply with their final des na on's
immigra on and health requirements.
For guidance on current requirements please refer to -
Travel Restric ons

h ps://apply.joinsherpa.com/travel-restric ons?affiliateId=fcau&originCountry=AUS
VACCINATIONS:
Health requirements are the responsibility of all individual travelers.

** Should any mandatory quaran ne or tes ng be required this will be at your own expense and for you to
arrange.

** Please be advised that any costs for the above requirements will be at your own expense. Our consultants
are not qualified to advise you on vaccina ons. Please contact your own doctor or a specialist vaccina on
clinic.
For guidance on current immunisa on requirements – please refer to -
Immunisa on for travel | Australian Government Department of Health h ps://www.health.gov.au/health-
topics/immunisa on/immunisa on-throughout- life/immunisa on-for-travel
FREQUENT FLYER

Please advise your consultant of your frequent flyer membership details for inclusion in your booking. Please
check your frequent flyer program for the specific terms of your membership. We cannot guarantee that the
supplier will credit you with points for your booking.

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