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Once your 2nd payment has been processed, your booking will then be handed over to our dedicated air team to finalise your flight
arrangements. Depending on the release of flight schedules, you can expect to hear from one of our flight specialists approximately 8-10
months prior to your scheduled travel dates to discuss op ons.
Once your final balance payment has been processed, your booking will then be handed over to our dedicated Documenta on Department.
For some elements of your package, we rely on our Cruise Line, Hotel and Airline partners to supply us with your final documenta on so this
can take some me to collate on your behalf.
You can expect to receive your final travel documenta on approximately 3 weeks prior to your departure. Please contact our dedicated
Customer Service Team on 1300 692 784 should you be depar ng Australia more than 2 weeks in advance of your cruise holiday package so
that we can make special arrangements to despatch your travel documents to you in a mely manner.
Bon Voyage & Thank you again for booking with My Cruises and if at any me you have any ques ons regarding your cruise holiday
arrangements, please don't hesitate to contact our dedicated Customer Service Team on 1300 692 784
Guarantee Cabin
What to expect from a "Guarantee Cabin"
Cruise lines can offer special deals on cabins under a guarantee status as a way of be er managing their cabin inventory. You will be assigned
your chosen category but will not be able to select a cabin number or be given one on confirma on. This can mean great savings and the
poten al of free upgrades to passengers!
The cruise line will assign you a cabin in the category you have purchased, or poten ally you may receive an upgrade to a higher priced cabin.
The cruise line will do so, at their discre on, any me between booking your cruise and the departure date. This could mean that you may not
find out your cabin number un l you check in at the pier.
It is important to note that by choosing to book a "guarantee cabin" you will not be able to make any requests in regards to the bedding or
loca on of your cabin.
Important Flight Informa on
Due to airline booking restric ons flights are only able to be confirmed between 8 to 10 months prior to departure.
Should your booking fall outside of this window your booking confirma on advice will outline the flight date and rou ng included in your
package and one of our specialist air team will be in contact once the booking window is open for your journey to discuss your preferred
op ons prior to cke ng flights.
Blue Lagoon Cruises
Deposit is non refundable however unlimited free date changes are allowed un l 60 days prior to departure.
In Case of Covid Related Travel Bans, passengers will be offered a full refund or future travel credit valid for 2 years.
Rather than a gratuity payment, Blue Lagoon Cruises invites you to support the charity Vinaka Fiji and will automa cally add a FJD $150
dona on to your stateroom per cabin
Important Passport & Visa Informa on
Please ensure that you check the visa requirements for all countries visited on this cruise package (including pre & post land/touring
arrangements) i nerary.
It is important to note that the following countries including but not limited to; China, Russia, India, Canada and the USA require visas to be
arranged prior to sailing for all Australian passport holders. For non-Australian passport holders, please check with your appropriate embassy.
For further visa informa on please refer to h ps://cibtvisas.com.au/
All travellers' names that are provided must be iden cal to those that are detailed within the passport on which you are travelling. Please
check that the spelling of your names is correct as per your passport. IMPORTANT - a copy of your current passport needs to be provided to
your consultant prior to your 2nd deposit payment as flights are booked & cket issued at this me. Passports must be valid for at least 6
months from the date of return to Australia. Passengers travelling on any passport other than Australian will require a valid return visa and
may require a visa for the visi ng country depending on country of issue. All visa requirements are the sole responsibility of the individual
traveller.
Total Holiday Costs
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