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DMQ 30262





                        Solution:



                               This analysis helped the team members identify key issues in the design and
                               implementation of the SRT. It was discovered that they needed to focus on

                               eight issues in implementation: evalaution, support, training, current
                               information, buy-in, size, features, and timing. The notes underneath the

                               headers present some of the issues identfied by the particpants.




                 3.3    THE INTERRELATIONSHIP DIGRAPH



                        After completing the affinity diagram, it might be useful to understand the causal
                        relationship between the different issues that surfaced. Also, it is helpful to identify

                        the most important issues to be focused on in pursuing the solution to a problem. A
                        finished interrelationship digraph is shown in Figure 3.5. This interrelationship
                        digraph shows the relationship between different issues. We will address how to

                        develop this digraph, but you should notice that the shaded boxes (3-D boxes) are
                        major issues that need to be addressed in developing improvement strategies.





































                                                Figure 3.5 Interrelationship Digraph






                 KKTM Kuantan                              36                                    DMQ 30262
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