Page 37 - MODULE QUALITY TOOLS DMQ 30262
P. 37
DMQ 30262
Solution:
This analysis helped the team members identify key issues in the design and
implementation of the SRT. It was discovered that they needed to focus on
eight issues in implementation: evalaution, support, training, current
information, buy-in, size, features, and timing. The notes underneath the
headers present some of the issues identfied by the particpants.
3.3 THE INTERRELATIONSHIP DIGRAPH
After completing the affinity diagram, it might be useful to understand the causal
relationship between the different issues that surfaced. Also, it is helpful to identify
the most important issues to be focused on in pursuing the solution to a problem. A
finished interrelationship digraph is shown in Figure 3.5. This interrelationship
digraph shows the relationship between different issues. We will address how to
develop this digraph, but you should notice that the shaded boxes (3-D boxes) are
major issues that need to be addressed in developing improvement strategies.
Figure 3.5 Interrelationship Digraph
KKTM Kuantan 36 DMQ 30262

