Page 40 - MODULE QUALITY TOOLS DMQ 30262

DMQ 30262

3.4 TREE DIAGRAM

The tree diagram is useful to identify the steps needed to address the given problem.
Figure 3.7 shows a tree diagram. A tree diagram is very similar to a work breakdown

structure used in planning projects.

Figure 3.7 Tree Diagram

The following steps should be used to complete a tree diagram.

1. Assemble the header cards from the affinity diagram. From the cards, choose

the header card that represents the most important issue.
2. Once the goal statement has been determined, ask, “What are the steps

required to resolve or achieve this major objective or goal?”
3. Once the major tasks have been identified, move to the next level under each
task and ask for the second level tasks, “What are the steps required to resolve

or achieve this objective or goal?”
4. Continue doing this for successive levels until you have exhausted your ideas
for steps.

KKTM Kuantan 39 DMQ 30262