Page 144 - 100 - HR Management Manual

HR402 – Exit Interview Process

Results Statement: To assure we truly understand reasons staff members leave our
organization. As a result, we change what can be reasonably
changed/improved to avoid preventable resignations.

Who Gets Exit Interviews: Employees who leave and not fired in a very negative way we send
following exit interview questions to the employee (e-mail or hard copy)
either one of the following below.

When:

1. On the last 3 days of employment or
2. Within two weeks of last day of employment

Voluntary for the Staff: We will not demand or harass the employee to assure they return it. It
is voluntary. It is documented that we provided it to the team member.
The team is told that it can be turned in AFTER they leave if they are
uncomfortable with the answers while here. They are asked to be 100%
open and honest regardless of how others may feel. It is kept
confidential but used by managers for future improvements if
applicable.

Sometimes Skipped: Judgment is used on when or if this procedure is followed. In some
cases, it may best to get these answers verbally. In some cases, this
may need to be avoided all together.

Where to Find: See “Human Resources Manual”  “HR Forms and Spreadsheets” 
“Exit Interviews”

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