Page 200 - Receptionist

Drill/Quiz for “Yearly Wellness Forms”:

1. Why do we have these forms? How does it help receptionists? How does it help clients?
How does it help pets?
2. Go to AVImark. Pull up the actual schedule for tomorrow. Find at least one pet dropping off
tomorrow. Go through all of the steps above including actually calling the client. Do this all
in front of your trainer.
3. Repeat the above until you are accurate and comfortable doing it on any patient. Once both
you and your trainer are comfortable that you can and WILL follow this you get a pass.

[197]