Page 196 - Receptionist
P. 196
Drill/Quiz for “Walkie Talkies”:
1. Why do we have a walkie talkie procedure? What would happen if we did not have this?
2. What would happen if either the receptionists or kennel attendants only follow this procedure
SOME of the time?
3. RECEPTION – How many times do you try to contact via the walkie talkies? How much time in
between?
4. RECEPTION AND KENNEL – How do you speak on the walkie talkies? Like you are having a
private conversation or like you would speak overhead? Why?
5. KENNEL – When do you get the walkie talkie? When do you turn it in?
6. KENNEL – Where do you get the walkie talkies from and return them?
7. KENNEL – When do you respond to the contact by reception?
8. KENNEL – What happens if you lose or damage the walkie talkie due to mis-use?
[193]
