Page 90 - Police Magazine
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Ajman Police adopts the smart application “Saed” in coordination with Saed Company
His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi, Commander-in-
Chief of Ajman Police, welcomed a delegation of Saed Traffic Company, headed by Eng.
Ibrahim Raml, CEO of Saed Company. For his part, Eng. Ibrahim Raml assured Saed’s
keenness to continuously strive to provide innovative solutions to take advantage of
digital technologies and artificial intelligence in cooperation with strategic partners.
He clarified that the simple smart accident planning service provided through the
Saed application is characterized by the ease and speed that allows the reporter to
carry out the planning process in case of a minor accident directly from the accident
site via the application by following a set of simple steps and procedures to complete
its data and locate it via an interactive map. Also, it is uploading the accident details
and images and the resulting damages within a few minutes in which the procedure
ends by confirming receipt of the request and issuing the accident report via smart
notifications.
Ajman Police supports the smart transformation of services by launching the
smart platform initiative
As part of its continuous efforts to support the smart transformation in providing services
to customers, Al- Madinah Al-shamil Police Station launched the smart platform initiative to
raise the awareness of the customers on how to use smart services within the framework
of achieving the strategic objective of the Ministry of Interior, which is to enhance customer
satisfaction with the services provided and to urge customers to use smart applications.
The initiative came as part of Ajman Police’s efforts to raise the customers’awareness that do
not have sufficient experience to use smart devices by educating them on how to accomplish
services through smart applications which contribute to support the smart transformation
in providing services and enhance customer satisfaction about the services provided.
The initiative was implemented by creating a platform that uses smart tablets used by
the police officers to display the smart services provided by the police station, such as the
service of opening criminal, traffic and financial reports and the cases to be proven as well
as the service of inquiring about the progress of the report, the handover of lost items and
other services .They provide customers with a detailed explanation of how to benefit from
the services through the smart application with no need to come to the police station in
person.
The technical inspection service for digital vehicles at Ajman Police completes 10875
electronic test certificates within two months
Within the framework of the Ajman Police General Headquarter’s endeavor to achieve the Ministry
of Interior’s strategic objective of enhancing customer happiness with the provided services and
supporting the smart transformation in services, the Vehicles and Drivers Licensing Department
at the Traffic Services and Licensing Center of Ajman Police had completed 10875 digital technical
inspection certificates for vehicles since the service was launched early last July. This is in support
of the partnership’s role in developing and providing high-quality services that suit the needs of
customers as a result of the interest of the Vehicles and Drivers Licensing Department to ensure
business continuity and to achieve the highest safety standards for customers and employees.
The service of issuing a digital vehicle inspection certificate came in conjunction with precautionary
and preventive measures to curb the spread of the Corona virus, in cooperation with the Speed Center
for Vehicle Inspection and Registration. The service was developed to be fully electronic, whereby the
vehicle is examined and the inspection certificate issued with no need for the driver to disembark
from the vehicle in addition to electronic payment and receiving a link via text messages to display an
approved vehicle inspection certificate which supports achieving social distancing and avoiding direct
contact between employees and customers.
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