Page 102 - digitalliteracy

Introduction: Communicating Online for School and Work

As we discussed in Module 4, demonstrating online etiquette is an important part of digital
literacy. When you need to communicate with someone, is it better to send a text or e-mail,
use instant messaging, or arrange a video chat? Perhaps a phone call would be best, or a face-
to-face meeting. The wide range of communication options available requires you to choose
wisely, depending on the situation.

One of the most important factors in your decision about how to communicate is whether you
are communicating for school or work or just touching base with a friend. In this module, we
will examine the various communication options available, present information to help you
decide which communication method might be best, and suggest some guidelines for behav-
ing appropriately in each situation.

Monkey Business Images Ltd/Monkey Business/Thinkstock
Digital communication should vary depending on the purpose of the message. Are you writing
for professional, educational, or social purposes?

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