Page 124 - Budget Book FY2020-2021

Engineering
www.mcallen.net/engineering

Performance Measures Description:
The Engineering
Actual Goal Estimated Goal Department is
FY 18-19 FY 19-20 FY 19-20 FY 20-21 responsible for the
Inputs: design and inspection
Number of full time employees staff / Design of public
Engineers 9 9 9 9 infrastructure
Number of full time employees / Support improvements that
staff 15 15 15 15 include water,
Number of full time employees staff / sanitary sewer,
Development Review 5 4 5 5 paving, drainage, and
Department Expenditures $ 1,919,571 $ 2,069,840 $ 2,069,840 $ 2,198,616 public facilities. Our
department has 28
Outputs: employees and is
Number of construction contracts executed 37 50 65 30 located in the
Number of in-house projects designed 36 40 40 30 Development Center.
Number of architect / engineer / survey Additionally, the
consulting contracts monitored 44 50 70 40 Traffic Operations
Number of ROW permits processed / Division falls within
inspected / request for service 746 600 600 600 the Engineering
Number of subdivision plat & construction Department; its office
plans reviewed 93 100 100 100 is located at 210 N.
Effectiveness Measures: 20th Street.
Percent of projects completed within budget N/A 95% 95% 95%
Percent of construction contracts completed
within contract time N/A 95% 95% 95%
Percent ROW permits reviewed within 1
working day 99% 95% 95% 95%
Percent of Subdivisions reviewed within 5
working days 90% 95% 95% 95%
Efficiency Measures:
Number of construction contracts executed
per full time employee - Engineer Staff 4 6 6 6
Number of in-house projects designed per
full time employee - Engineer Staff 4 4 4 4
Number of A/E Consulting contracts
monitored per full time employee - Engineer
Staff 5 6 6 6
Number of ROW permits processed /
inspected per full time employee - Support
Staff 27 32 32 32
Number of Subdivisions reviewed per full
time employee - Engineer Staff 47 25 25 25
Citizen satisfaction with storm drainage na 85% 85% 85%
Internal Customer Satisfaction with Design
Services na 85% 85% 85%
Internal Customer Satisfaction with
Construction Management Services na 85% 85% 85%
Internal Customer Satisfaction with
Inspection Services na 85% 85% 85%
Department expenditures per capita $ 12.87 $ 13.99 $ 13.68 $ 14.32

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