Page 148 - Budget Book FY2020-2021

Library Palm View

www.mcallenlibrary.net/locations/palmview
Performance Measures Description:
Palm View Branch
Actual Goal Estimated Goal Library is an extension
FY 18-19 FY 19-20 FY 19-20 FY 20-21 of Main Library
Inputs: providing library
Number of full time employees 10 10 10 10 services and special
Number of Public Services staff 12 12 12 12 programs to the
Service population, City of McAllen 143,433 152,046 153,000 155,000 residents of South
Department expenditures $ 456,880 $ 514,796 $ 514,796 $ 537,207 McAllen.
Outputs:
Number of Library items circulated 51,429 54,860 37,076 40,784
Total number of reference / information 28,292
transactions completed 43,031 34,342 15,718
Number of internet users 19,064 20,586 8,650 11,245
Number of website visits (System total) 535,856 333,535 334,000 525,000
Number of active card registrations 3,894 3,873 4,659 4,800
Number of programs 647 600 697 710
Number of program attendance 9,926 8,798 191,503 191,503
Number of Library items owned 40,865 41,000 41,195 42,000
Library walk-in visits 83,653 93,780 32,858 49,287
Effectiveness Measures:
Percent of increase for number of items
circulated 11.7% 6.7% -32.4% 10.0%
Percent of increase for total number of
reference/information transactions 34.9% -20.2% -54.2% 80.0%
Percent of increase of internet users -11.3% 8.0% -58.0% 30.0%
Percent of increase in Library website visits
(System total) 63.9% -37.8% 0.1% 57.2%
Percent of increase in total number of
active card registrations 15.2% -0.5% 20.3% 3.0%
Percent of increase in number of programs 8.0% -7.3% 16.2% 1.9%
Percent of increase in program attendance 8.1% -11.4% 20.8% 10.0%
Percent of increase in number of Library
items owned 1.2% 0.3% 0.5% 2.0%
Percent of increase in walk-in visits -10.0% 12.1% -65.0% 50.0%
Efficiency Measures:
Turn-over rate of Library items circulated 1.26 1.34 0.90 0.97
Reference / information transactions per Public
Services staff 3,586 2,862 1,310 2,358
Average daily walk-in visits 236 264 93 139
Department expenditures per capita $ 3.06 $ 3.40 $ 3.40 $ 3.50

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