Page 144 - Budget Book FY2020-2021

Library

www.mcallenlibrary.net
Performance Measures Description:
Encourage and
Actual Goal Estimated Goal promote reading of all
FY 18-19 FY 19-20 FY 19-20 FY 20-21 formats and levels
Inputs: through programs and
Number of full time employees 46 49 49 49 services; and provide
Number of Public Services staff 64 62 62 62 facilities to encourage
Service population, City of McAllen 143,433 152,046 153,000 155,000 study, meeting, and
Department expenditures $ 3,357,854 $ 3,641,450 $ 3,641,450 $ 3,684,063 collaborative activities.
Outputs:
Number of Library items circulated 438,786 471,836 350,696 385,766
Total number of reference /
information transactions completed
81,400 91,504 35,944 75,000
Number of internet users 75,436 76,270 42,745 55,000
Number of website visits (System total) 535,856 333,535 536,000 536,000
Number of active card registrations 27,161 27,771 33,807 34,000
Number of programs held 1,269 1,254 945 950
Number of program attendance 54,002 59,223 221,833 221,833
Number of Library items owned 253,299 271,430 251,956 254,000
Library walk-in visits 501,275 565,634 236,032 351,000
Effectiveness Measures:
Percent of increase for number of
items circulated -4.3% 7.5% -25.7% 10.0%
Percent of increase for total number
of reference/information transactions -7.5% 12.4% -60.7% 108.7%
Percent of increase of internet users -0.7% 1.1% -44.0% 28.7%
Percent of increase in Library website
visits (System total) 63.9% -37.8% 60.7% 50.0%
Percent of increase in total number of
active card registrations
14.2% 2.2% 21.7% 0.6%
Percent of increase in number of program 3.3% -1.2% -24.6% 0.5%
Percent of increase in program attendanc 2.1% 9.7% 27.5% 10.0%
Percent of increase in number of
Library items owned -3.0% 7.2% -7.2% 0.8%
Percent of increase in walk-in visits -10.8% 12.8% -58.3% 48.7%
Efficiency Measures:
Turn-over rate of Library items circulated 1.73 1.74 1.39 1.52
Number of reference / information
transactions handled per Public
Services staff
1,272 1,476 580 1,210
Average daily walk-in visits 1,412 1,593 665 989
Department expenditures per capita $ 22.51 $ 23.95 $ 24.06 $ 23.99

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