Page 409 - Windows 10 May 2019 Update The Missing Manual: The Book That Should Have Been in the Box

behind the scenes) or the expert way (changing compatibility settings

manually).

To let Windows fix your compatibility headache, open the Start menu. Start
typing compatibility until you see “Run programs made for previous
versions of Windows.” Choose it.

The Program Compatibility program opens. It’s a wizard—a series of dialog
boxes that interview you. On the way, you’re asked to click the name of the
program you’re having trouble with. On the following screen, you have a

choice of automatic or manual modes:

Try recommended settings means “Let Windows try to figure out
how to make this stubborn program run. I don’t really care what it
has to tinker with under the hood.”

Troubleshoot program means “Let me adjust the compatibility
settings myself.”

You’ll be asked to choose from options like “The program worked

in earlier versions of Windows,” “The program opens but doesn’t
display correctly,” and so on. Work through the question screens
the best you can. When it’s all over, you get a “Start the program”

button that lets you see if the program finally runs without
problems.

Whether things are fixed or not, after you’ve checked out the app,

return to the troubleshooting wizard and click Next. You’ll be able
to (a) save the fixed settings for the future, (b) start a new round of
troubleshooting, or (c) send a report to Microsoft that you never

did solve the problem.