Page 32 - Forbes - Asia (July - August 2018)
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FORBES ASIA
        SUPATRA & CHAO PHRAYA EXPRESS

















                          A  GENERATION      EMERGES






                     Riverboat



                        Queens




                  Starting a century ago, four generations
                of women have run the Bangkok company
                that ferries people across the Chao Phraya.
                   Now the property business is calling.

                                 BY SUSAN CUNNINGHAM
               upapan Pichaironarongsong-  pree, better known as Pim, has been build-
               kram is explaining the art of man-  ing the group’s advertising sales, hotel and
               aging the tough men who oper-  real estate businesses for the past six years.
               ate her 90-strong  eet of ferries,   Supapan is petite, sot-spoken and im-
        S commuter boats and charters that   peccably groomed. If she hadn’t felt a sense
        ply Bangkok’s Chao Phraya River. “When   of responsibility to carry on the  family busi-
        you work with men, you don’t work as a   ness, she would have followed a more gen-
        woman and a man. A man will always look   teel line of work, perhaps using her French
        down on a woman. hey probably don’t   degree or pursuing a career as a pianist. But,
        think I know much. I go to them as a friend   says Pim, her only child, her mother’s be-
        or mother. I protect them. If they know   nign appearance is deceptive: “She works six
        that, they will trust me. hey know they   days a week. She doesn’t have an engineer-
        will never lose a job.”           ing degree, but she knows all the speciica-
           Supapan, 73, represents the third gen-  tions of the boats, the materials, the buoyan-
        eration of women at the helm of Supatra    cy required for the boats to  oat, the width
        & Chao Phraya Express Boat Group. Her   of the river, the depth of the river. She will
        grandmother started the ferry service   act like she doesn’t know much, but she
        roughly a century ago—the exact year is   knows everything. You cannot mess with   expected to soar over the next decade for
          unknown—and when she died in 1931,   her.” Until his death in 2007, Supapan’s archi-  two reasons: Supapan plans to replace her
          Supapan’s mother took over at age 20 (see   tect husband, Pao Pichaironarongsongkram,   entire open-air wooden express  eet with
        box, p. 33). Today the group comprises ten   also worked in the company’s management,   sleek, high-speed, air-conditioned alumi-
        companies and 600 employees, and the   but the women were always the bosses.   num boats, perhaps catamarans that will   ADAM DEAN FOR FORBES
        fourth generation is getting ready to take   he privately held group generates $30   skim above the water. And Pim is draw-
        over. Supapan’s 32-year-old daughter, Nata-  million in revenue a year, but that igure is   ing up plans for the group’s $300 million in



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