Page 30 - Forbes - Asia (July - August 2018)
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FORBES ASIA
        Q&A WITH MING ZENG



        overwhelming, we will ind some way to overcome that barrier.   technology that was developed in-house. People have to un-
        So to take this example, it might not be bad that we didn’t buy   derstand that at companies like Alibaba, we drive innovation,
        Moneygram. Ant Financial just launched an international wire   we are a high-tech powerhouse.
        transfer service—an even newer, more innovative technology,
        based on blockchain.                               So what happens if a government tilts the playing  eld like
                                                           the U.S. now seems to be doing?
        hat seems to be an opportunity that the U.S. government   For most American companies, their principal worry seems
        has given you that you might not have seized on your own.  to be whether their home base in the U.S. is being destroyed.
        Yes, they push us into a corner—we have to ind more innova-  It is not about whether they can succeed globally. It’s about
        tive ways to do things.                            whether their very foundation is being taken away. For
                                                           example, take Walmart. heir real threat is to what degree
        Do companies have to have a certain scale to take advan-  Amazon will crush them. Amazon is getting into grocery
        tage of that? You are so hugely dominant in the regions and   delivery, buying Whole Foods. More and more companies
        sectors where you do business. Is that equally applicable to   are under the threat of Amazon. Can they really compete
        companies that are less dominant?                  against Amazon? Companies need irst to buy into the new
        We started with a very small startup. You cannot answer this   logic of the future. hey have to believe it. With internet
        question from the perspective of Alibaba today. You have to   companies, that’s how they grow up. So they are living it
        have a historical perspective. How did we get here? hat’s why   100%. Most traditional companies may accept such terms as
        the lessons are so valuable. Let’s take this international money   mobile internet, artiicial intelligence, but very few of them
        transfer. We are nobody in this area. here are so many other   really understand how they actually work. So without a real
        players who have larger positions. We launched a service just   understanding in the irst place, it’s impossible for them to
        as another startup, and we just found a new way to push the   start an organizational transformation. My book explains how
        envelope, to build new value for the customer. It’s not about our   internet companies really work and how they can gain the
        size, it’s about our innovation experience and our understand-  competitive advantage—lessons that will apply to everyone
        ing of where the future goes.                      in the future. If they want to understand how to survive they
                                                           have to understand and believe in these new rules. And then
        It’s also a suggestion of why the U.S. is never going to win   they have to transform their organization, to follow this new
        in a trade war with China, because China will always have   logic. It is going to be a very diicult challenge, but that is the
        a new and innovative way of circumventing these obstacles   only way to survive in the future.
        that the U.S. or any other country is putting up.
        Yes. he so-called trade dispute is also an issue of the industrial   here are at least three multibillion-dollar private equity
        age, the old paradigm. And what determines the future is who   funds in the U.S. that are targeting Asia, particularly China.
        wins in the game of smart business. hink about Apple, Google,   How can companies in China especially make themselves
        Amazon, and Facebook and Microsot—the only competition   more attractive to these potential investors, to these fund
        is who becomes the irst trillion-dollar company. I would doubt   managers?
        if any of their CEOs spend very much time at all on the U.S.-  I will be quite blunt. You are asking the wrong question. You are
        China trade dispute.                               falling into the old trap. he challenge is not for these innova-
                                                           tive Chinese companies to look more attractive to the U.S. pri-
        You say that China is the “richest petri dish of innovation in   vate equity funds. he challenge is for the U.S. equity irms to
        the world.” Washington has tagged China with stealing in-  become more attractive to these innovative Chinese companies.
        novation from other countries. But you say you are develop-
        ing it yourself—fostering the kind of innovation that will not   Okay, how do they do that then?
        necessarily need to take or borrow from other countries.  Globally—and it is not just about China—the balance between
        My irst book ten years ago was about the fast growth of   capital and innovative companies is shiting. he innovative
        manufacturing companies in China. At that time innova-  companies are the scarce resources. Capital is abundant. So the
        tion in China was mostly driven by low-cost imitation. But   game is changing from entrepreneurs trying to court capital
        when we got into the internet era, like, for example, cloud   to capital that has to court the private innovation companies.
        computing, Alibaba developed the core technology of cloud   here is a generational shit. To answer your question more
        computing all by ourselves. Also with artiicial intelligence.   directly, the U.S. funds have to become much more local
        How to apply that to real-world problems still takes tremen-  because they are competing against second-generation Chinese
        dous innovation. We try, whenever a customer comes to our   funds. he irst generation of entrepreneurs not only make the
        website, to show them a tailor-made Web page which will be   money but also invest this money. So they are more attractive
        diferent, even if the person logs on two hours later. It will be   to the local entrepreneurs of the next generation. It is not easy
        adjusted according to the person’s browsing history for those   for U.S.-based private capital funds to compete against this new
        two hours. his is only feasible using artiicial intelligence   generation of funds in China.  F



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