Page 262 - (DK) The Business Book
P. 262

260 CREATING A BRAND


                                               rands are how organizations
          IN CONTEXT                           make their product or
                                         B service stand out from
          FOCUS
                                         the competition. In ancient times,
          Brand creation
                                         cattle and slaves were branded to
          KEY DATES                      show ownership, and in the Middle      Products are made
          1850s  During the industrial   Ages paper manufacturers could      in the factory, but brands
          revolution products are mass-   be identified by a watermark in the   are created in the mind.
          produced for the first time, so   paper. However, our modern idea       Walter Landor
          supply outstrips demand.       of the brand—which includes every       German brand expert
                                         part of the perceived identity of            (1913–95)
          1880s and 90s In the US and    a company, from logo to affiliations—
          Europe, brand names—           did not emerge until the mid-to-
          including Coca-Cola, Kelloggs,   late 19th century.
          and Kodak—become popular          The increasing number of
          for promoting products.        middle-class, literate consumers
                                         in Western societies were able for
          1950s TVs become popular in
                                         the first time to choose from a   such as Levi’s began to stamp their
          the home, providing a new way
                                         range of items rather than buy from   name on products. These companies
          for companies to send sales
                                         necessity. In the US and Europe, as   were seeking to build a direct
          messages to the mass market.
                                         the supply of packaged goods     relationship with the customer.
          2002 The average number        continued to grow, manufacturers
          of brands in a US supermarket   saw the importance of differentiating  The dawn of advertising
          is 32,000, compared to         their products. Coca-Cola launched   Brands took off in the 1950s, when
          20,000 in 1990.                in 1886 with its name in a       there was a postwar boom in mass
                                         distinctive script, backing up the   production and televisions became a
          2013 Brand advocates—
                                         brand 30 years later with a now-  common item in homes. Businesses
          members of the public who
                                         famous contoured bottle. Quaker   such as Unilever and Procter &
          recommend products or          Oats used a man in Quaker        Gamble began to create identities
          services online—are            clothing on its 1896 advertisment,   for otherwise indistinguishable
          estimated to number 60         holding a package of oats in one   soaps and laundry detergents. They
          million in the US alone.       hand, and a scroll saying “Pure” in   needed to package their product so
                                         the other. Clothing manufacturers   that consumers would reach for it





             A person or company             Vision and values form            These are integrated into
                has an idea that                  part of the idea.            one “personality” for the
                 is different.                                                    product or service.







         The brand stands out                     Packaging and
           because its positive              promotion communicate                In this way, the idea
                                                                                  and all its elements
          differences from the                  and reinforce the                become the brand.
         competition are clear.                    brand image.
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