Page 28 - (DK) The Business Book
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26 STUDY THE COMPETITION


        senior managers may have a full   is “market mapping” (also known as   “leisure.” Additional factors could
        view of the company, but their   “perceptual mapping”). Market maps   include the item’s price (high vs.
        perspective needs to be informed    are diagrams that represent a market  low), quality of production (high
        by alternative views from all levels    and the placement of products within  vs. low), stylish vs. conservative,
        of the organization.             that market, providing a visual   or durable vs. disposable. Two of
           As with all business tools, the   means of studying the competition.   these dimensions, or opposing
        factor that governs the success of   The process is useful both internally  pairs, are then plotted onto a
        SWOT analysis is whether or not    (to help an organization understand   horizontal or vertical axis.
        it leads to action. Even the most   its own products) and externally (to   Based on market research or the
        comprehensive analysis is useless   chart how consumers perceive the   knowledge of managers, all of the
        unless its findings are translated   brand in relation to the competition).  products within a particular market
        into well-conceived plans, new      To draw up a market map, a    can be plotted onto the map. The
        processes, and better performance.   company identifies several consumer  market share of each product can
                                         purchase-decision factors that   be represented by the size of its
        Market mapping                   stand in opposition to one another.   corresponding image on the map,
        A slightly narrower but more     In the fashion market, an example   but more often, analysts choose to
        sophisticated tool for analyzing a   might include “technology” vs.   simply make a rough sketch of the
        company’s position and competition   “fashion,” and “performance” vs.   market, ignoring market size.
                                                                             A company may choose to
                                                                          compile several market maps, each
        Market mapping plots opposing qualities of products               of which depicts a different set of
        along two axes. By identifying the two main oppositional
        factors for any product, it is easy to see gaps in the market.    variables, and then analyze them—
                                                                          individually and in combination—
                                                                          to gain an overall view of the
                                  PERFORMANCE                             company’s position in the market.
              Speedo
                                                                          Finding the gap
                    TYR
                                                                          The goal of market mapping is
                                                                          to identify opportunities where a
                                                                          company can differentiate itself
                  ZXU
                                                  Market gap?             from its competitors. These are
                                                                          areas where the company offers
                               Adidas                                     unique value, and they can be used
                                                                          to inform marketing messages. The
                             Nike            O’Neill
                                                                          map will also reveal overcrowded
                                Puma
                                                Quicksilver               segments, which signify
                           Slazenger                                      heightened competitive threat.
                                                                             For a new start-up, a market
           TECHNOLOGY                       Ripcurl   Billabong  FASHION  map can be used to identify a
                                                                          viable gap in the market—a good
                                                                          place to position a company when
                                                                          it is struggling to establish itself.
                    Market gap?                                           Established businesses can use
                                                         Gottex           market mapping combined with
                                                                          SWOT analysis to discover
                                                      H&M                 opportunities and decide whether
                                                                          the company has the strengths to
                          Bravissimo                                      exploit one of those opportunities.
                                                                          The market map helps to inform
                                                        Tommy Hilfiger     the strategy (the need to reposition
                                     LEISURE                              a product away from competitors’
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