Page 302 - (DK) The Business Book
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                                         EVERY GAIN THROUGH THE

                                         ELIMINATION OF WASTE IS

                                         GOLD IN THE MINE


                                         JURAN’S PRODUCTION IDEAL











          IN CONTEXT
                                                  Reducing waste increases efficiency by improving
          FOCUS                                         the productivity of capital and labor.
          Waste reduction

          KEY DATES
          1969 The Spittelau incineration
          plant in Vienna opens to burn
          trash collected from the city.          Efficiency gains created from cutting waste cause
          The award-winning design                           average unit costs to fall.
          means that the energy created
          can be used to provide hot
          water to a local hospital.
          1931 Walter Shewhart
                                                  Lower unit costs can help a company grow because
          summarizes his work on
                                                           lower costs can be used to either:
          process quality control at
          Western Electric in his book
          Economic Control of Quality
          of Manufactured Product.
          1994 In The Empty Raincoat,
                                                                                 Or improve profit
          Charles Handy predicts the
                                                 Fund price cuts,               margins, which can
          rise of telecommuting,               which will hopefully               be used to finance
          whereby employees work from             boost sales.                     new product
          home to reduce office space.                                              development.
          1999 Salesforce.com and
          Google develop cloud
          computing. This foregoes the
          need to run expensive servers
          on which to store their data.             Every gain through the elimination
                                                        of waste is gold in the mine.
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