Page 99 - (DK) The Business Book
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LIGHTING THE FIRE        97 97


        The iTunes Music Store (now the   The iTunes Store and the iPod
        iTunes Store) redefined the music   system, quite simply, worked for
        industry in 2003. At the time, digital  consumers, who had been baffled
        music piracy was on the rise; record  by the many MP3 players and online
        labels were fighting against digital   methods of finding music. Apple
        distribution for fear of losing control  simplified the process, and made   It’s kind of fun to do
        and further damaging already     its solution aesthetically appealing     the impossible.
        declining revenues. Jobs exploited   at the same time. By 2013, its       Walt Disney
        the record executives’ nervousness   strategy had brought sales of around   US entrepreneur (1901–1966)
        to his advantage, offering people a   400 million iPods and more than
        way to purchase music legally but   25 billion iTunes Store downloads.
        easily and instantly.
           Apple’s software changed the   Continually game-changing
        music industry’s business model   Such radical disruption, if achieved
        forever. In addition to changing the   only once, could be put down to
        way we access and listen to music,    good luck, but true game changers   called the iPhone “a revolutionary
        iTunes enabled people to buy single  are those who persistently seek    product,” claiming it was “five
        tracks from albums. Artists no   to separate themselves from the   years’ ahead of any other cell
        longer needed to slave for months   competition. Steve Jobs was not   phone.” His words were prophetic:
        on albums, but could release a   content merely to have changed the  for some years after, the iPhone
        steady stream of singles instead.    music industry: in 2007 he turned   remained the standard against
        Consumers no longer felt trapped   his attention to the cell-phone   which all other cell phones
        into album purchases and felt less   industry. Cell phones had been   were assessed and defined.
        need to search for free, pirated   getting smarter for a while, but the   Shortly before his death in 2011,
        downloads in place of legal versions.  iPhone was a giant leap forward.   Jobs did it again—this time with
                                         Offering users access to a suite    the iPad. Launched in April 2010,
                                         of computer-like applications and,   to confusion and some cynicism,
        The Apple logo has become a global
        emblem of the modern age—an      in particular, seamless Internet   the iPad came to (re)define the
        indication of the extent to which    access, it was an instant hit. The   industry. It extended access to
        the organization has revolutionized   real breakthrough was the iPhone’s   technology beyond its accepted
        technology and product development.    touch-screen technology. Jobs   business, educational, and ❯❯
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