Page 3 - Guest Service Directory

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A heartfelt welcome from all of us at Centra by Centara Phu Pano Resort Krabi A
Krabi is one of Thailand’s most stunning destinations, offers some of kingdom’s most striking scenery AIR CONDITIONING
where verdant interiors meet turquoise water. And where nature trails and limestone island from All guest rooms are air-conditioned and equipped with individual thermostat control.
natural attractions abound.
AIRLINE INFORMATION & CONFIRMATION
Designed as a cluster of buildings with contemporary décor, Centra by Centara Phu Pano Resort Krabi
features 158 guestrooms. All offer free Wi-Fi and ample living space from 24–49 square metres with For airline reservation and flight confirmation, please contact our Front Desk. Extension 0.
the options of garden or pool and limestone mountain view.
AIRPORT TRANSFER
Enjoy your days in our property with an outdoor swimming pool, located on the first floor facing You may reserve your transportation to the airport in advance by contacting our Front Desk. Extension 0.
stunning limestone mountain. Keep yourself fit in our CenFit, suitable exercise machines equipped
fitness centre on the same floor or plan your days out with various excursion trips where our AIRPORT TAXES
concierge desk on the ground floor is more than happy to assist. Passenger service tax for all domestic and international flights is included in the price of your ticket.
Please contact the Front Desk for detail information. Extension 0.
Mix Bistro is also located on the first floor next to the swimming pool with relaxing view of tropical
setting, our all-day dining restaurant servers succulent Thai, Asian and international fusion dishes.
Either leisure or business purpose, we offer Rama a 160 square metres ballroom or Hanuman breakout B
room for smaller groups.

BABYSITTING
We always aim to exceed your expectation and will endeavor to make your stay with us, an enjoyable
one. I hope you enjoy your stay with us, should you require any further assistance, please do not To ensure a babysitter is available and to avoid any disappointment, please contact our Front Desk Agent
hesitate to contact me, or any of my colleagues. at least 48 hours in advance. Extension 0.

BAGGAGE SERVICE
Yours Sincerely, Our Front Desk Agent will be pleased to assist you for any collecting, storing and retrieving of your luggage.
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BANQUET FACILITIES
Dechanont Wangthong We have banqueting facilities specially designed to adapt to your specific needs. For further information
General Manager and inspections, please contact our Front Desk Agent or Food and Beverage Department. Extension 0 or 3.

BUSINESS CENTRE
All Business Centre services are available through the Front Desk located in the main lobby. Extension 0.

C

CALL / MESSAGE SERVICES
If you are leaving your room but expecting a call or message, please advise our Front Desk Agent where you
can be located in the Resort. Your call or message can be forwarded to you at any location within the Resort.
For unexpected calls or messages, your messages will be sent to your room through our Front Desk Agent.
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CASHIER
Our Cashier is located at the Front Desk in the main Lobby. Extension 0.

CHECK-IN
Our official check-in time is 15.00 hrs. If you are arriving early, our restaurants and fitness centre are available
to use while you are waiting. However we will do our best to have your room ready. If you would like to
guarantee early check-in before 15.00 hrs., the cost is one extra night’s charge. Extension 0.

CHECK-OUT
Check-out time is at noon 12.00 hrs. Please contact our Front Desk if you require a late check-out.
If you would like to guarantee a late check-out, a charge equivalent to 50 percent of your room rate will
apply for departures prior to 18.00 hrs. After 18.00 hrs. a charge equivalent to an extra night will apply.
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