Page 4 - Guest Service Directory
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 A                COMPUTER
                  Should you need any assistance with regards to the operation of your personal computer in the room, please
                  do not hesitate to contact our Front Desk Agent for assistance. Extension 0.
 AIR CONDITIONING
 All guest rooms are air-conditioned and equipped with individual thermostat control.
                  CONCIERGE
                  For any enquiries, transportation needs, air tickets, tour information and assistance on local events and
 AIRLINE INFORMATION & CONFIRMATION  information, please contact our Front Desk Agent at the main Lobby. Extension 0.
 For airline reservation and flight confirmation, please contact our Front Desk. Extension 0.
                  CONSULATES AND EMBASSIES
 AIRPORT TRANSFER  Our Front Desk Agent will be pleased to assist you with all your enquiries. Please also refer to our telephone
 You may reserve your transportation to the airport in advance by contacting our Front Desk. Extension 0.  directory under Embassies.


 AIRPORT TAXES    CREDIT CARDS
 Passenger service tax for all domestic and international flights is included in the price of your ticket.  Centra by Centara Phu Pano Resort Krabi honours the following credit and debit cards: Visa, MasterCard,
 Please contact the Front Desk for detail information. Extension 0.  American Express and JCB. Please note that the Resort does not accept personal cheques.


 B                CRIB/COT
                  Cribs are available free of charge.

 BABYSITTING      CURRENCY EXCHANGE
 To ensure a babysitter is available and to avoid any disappointment, please contact our Front Desk Agent    Foreign currency can be exchanged into Thai Baht at the Cashier counter, located at the main Lobby. Extension 0.
 at least 48 hours in advance. Extension 0.

 BAGGAGE SERVICE  D
 Our Front Desk Agent will be pleased to assist you for any collecting, storing and retrieving of your luggage.
 Extension 0.
                  DOCTOR & DENTIST
                  If you require the services of a Doctor or Dentist, kindly contact our Front Desk Agent. Extension 0.
 BANQUET FACILITIES
 We have banqueting facilities specially designed to adapt to your specific needs. For further information
 and inspections, please contact our Front Desk Agent or Food and Beverage Department. Extension 0 or 3.  DRESS CODE
                  In order to maintain an agreeable ambience in our restaurants and bars, we ask all our guests to wear,
                  at minimum, neat casual attire when dining.
 BUSINESS CENTRE
 All Business Centre services are available through the Front Desk located in the main lobby. Extension 0.
                  DO NOT DISTURB
                  We respect the privacy of our guests and we will not disturb you if the “Do not disturb” sign is placed on
 C                your door knob.
                  DRINKING WATER
 CALL / MESSAGE SERVICES  In Thailand tap water is not suitable for drinking. Complimentary bottled water is available in your room.
 If you are leaving your room but expecting a call or message, please advise our Front Desk Agent where you   You can also buy mineral water from our bars and restaurants.
 can be located in the Resort. Your call or message can be forwarded to you at any location within the Resort.
 For unexpected calls or messages, your messages will be sent to your room through our Front Desk Agent.
 Extension 0.     E

 CASHIER          EMERGENCY
 Our Cashier is located at the Front Desk in the main Lobby. Extension 0.  Emergency evacuation instructions are located on the back of your room door. Please refer to the
                  “Emergency and Security” section in this directory for instructions and information about safekeeping
 CHECK-IN         of your valuables. Extension 0.
 Our official check-in time is 15.00 hrs. If you are arriving early, our restaurants and fitness centre are available
 to use while you are waiting. However we will do our best to have your room ready. If you would like to
 guarantee early check-in before 15.00 hrs., the cost is one extra night’s charge. Extension 0.

 CHECK-OUT
 Check-out time is at noon 12.00 hrs.  Please contact our Front Desk if you require a late check-out.
 If you would like to guarantee a late check-out, a charge equivalent to 50 percent of your room rate will
 apply for departures prior to 18.00 hrs. After 18.00 hrs. a charge equivalent to an extra night will apply.
 Extension 0.
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