Page 5 - Guest Service Directory

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COMPUTER F
Should you need any assistance with regards to the operation of your personal computer in the room, please
do not hesitate to contact our Front Desk Agent for assistance. Extension 0.
FACSIMILE
A facsimile service is available at the Front Desk. Extension 0.
CONCIERGE
For any enquiries, transportation needs, air tickets, tour information and assistance on local events and FIRE EVACUATION
information, please contact our Front Desk Agent at the main Lobby. Extension 0.
All our guest rooms are equipped with smoke detectors. Should you notice a fire, please contact our Front
Desk Agent and give details of the location, or activate the alarm button located in the guest room corridors
CONSULATES AND EMBASSIES and public area corridors. In the event of a fire please do not use the elevators. Please familiarize yourself with
Our Front Desk Agent will be pleased to assist you with all your enquiries. Please also refer to our telephone the closest fire exits to you, which are marked on the map on the back of your room entrance door.
directory under Embassies. Extension 0.

CREDIT CARDS FITNESS CENTRE
Centra by Centara Phu Pano Resort Krabi honours the following credit and debit cards: Visa, MasterCard, The Fitness Centre is located on first floor. Full facilities are available including a fully equipped gym.
American Express and JCB. Please note that the Resort does not accept personal cheques. Opening hours are from 06.00–21.00 hrs. Extension 3.

CRIB/COT FLORIST
Cribs are available free of charge. Our in-house florist is available should you require a flower arrangement for any occasion.
Please contact our Call Centre for further information. Extension 0.
CURRENCY EXCHANGE
Foreign currency can be exchanged into Thai Baht at the Cashier counter, located at the main Lobby. Extension 0.
G

D GUEST SERVICES

For your convenience, our Front Desk Agent will be able to assist you with any request you may have.
DOCTOR & DENTIST
If you require the services of a Doctor or Dentist, kindly contact our Front Desk Agent. Extension 0.
H
DRESS CODE
In order to maintain an agreeable ambience in our restaurants and bars, we ask all our guests to wear, HOUSEKEEPING
at minimum, neat casual attire when dining.
Housekeeping services are available 24 hours a day. Extension 0.
DO NOT DISTURB HOTEL RESERVATIONS
We respect the privacy of our guests and we will not disturb you if the “Do not disturb” sign is placed on Please contact our Front Desk Agent for any forward booking requests you may have in any of our other
your door knob.
Centara Hotels & Resorts properties located throughout Thailand and overseas. Extension 0.
DRINKING WATER
In Thailand tap water is not suitable for drinking. Complimentary bottled water is available in your room. I
You can also buy mineral water from our bars and restaurants.

ICE DELIVERY
E Please contact our In-Room Dining. Extension 3.

EMERGENCY INTERNATIONAL DIRECT DIALING (IDD)
Emergency evacuation instructions are located on the back of your room door. Please refer to the International Direct Dialing (IDD) is available from the telephone in your room. A list of all major country
“Emergency and Security” section in this directory for instructions and information about safekeeping area codes are provided under the “Telephone Directory” section of this directory. IDD calls are 3 minutes
of your valuables. Extension 0. minimum charge. All charges for IDD calls will be registered on your room account. To place your call, dial
“9” followed by the international code “001”, country code, area code and the number you wish to call. For
any inquiries or assistance, please contact our Call Centre. Extension 0.

IN-ROOM DINING
In-Room Dining is available 06.30–22.00 hrs. daily. Extension 3.

INTERNET ACCESS
The hotel is covered by Wi-Fi Internet connection. Please contact Front Desk to have more information.
Extension 0.