Page 6 - Guest Service Directory

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FACSIMILE KEYS
A facsimile service is available at the Front Desk. Extension 0. For your security, your room key card is programmed exclusively for your room. Should you misplace your
key card, please contact our Front Desk to arrange a replacement. Extension 0.
FIRE EVACUATION
All our guest rooms are equipped with smoke detectors. Should you notice a fire, please contact our Front
Desk Agent and give details of the location, or activate the alarm button located in the guest room corridors L
and public area corridors. In the event of a fire please do not use the elevators. Please familiarize yourself with
the closest fire exits to you, which are marked on the map on the back of your room entrance door. LAUNDRY, DRY CLEANING & PRESSING
Extension 0. Laundry, Dry Cleaning and Pressing services are available 24 hours a day for normal delivery service.
Please fill in the Laundry Form located in your wardrobe and dial 0 for our Front Desk Agent to organize
FITNESS CENTRE collection. Items handed in before 10.00 hrs. will be returned on the same day. Items handed in after
The Fitness Centre is located on first floor. Full facilities are available including a fully equipped gym. 10.00 hrs. will be returned the next day. Extension 0.
Opening hours are from 06.00–21.00 hrs. Extension 3.
LOCAL CALLS
Dial “9” for a connection to an outside line. All local calls are subject to the current prevailing rate and are
FLORIST
Our in-house florist is available should you require a flower arrangement for any occasion. automatically billed to your account. Extension 0.
Please contact our Call Centre for further information. Extension 0.
LOST & FOUND
Our Front Desk Agent will offer you the assistance in tracing your lost property. Extension 0.
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GUEST SERVICES
For your convenience, our Front Desk Agent will be able to assist you with any request you may have.
MAINTENANCE
Should you experience any problems in your room during your stay, please contact our
H Front Desk Agent. Extension 0.

MANAGER ON DUTY
HOUSEKEEPING Our Manager on Duty is available 24-hrs a day should you require assistance. To contact our Manager on
Housekeeping services are available 24 hours a day. Extension 0.
Duty, please call our Front Desk Agent. Extension 0.
HOTEL RESERVATIONS
Please contact our Front Desk Agent for any forward booking requests you may have in any of our other N
Centara Hotels & Resorts properties located throughout Thailand and overseas. Extension 0.
NON-SMOKING ROOMS AND FACILITIES
I All guest rooms are non-smoking including smoking floor. Ashtrays can be arranged through our Front
Desk Agent as smoking is permitted on the balconies only. All indoor public areas including the Lobby and
restaurants are non-smoking as per Thai Law.
ICE DELIVERY
Please contact our In-Room Dining. Extension 3.
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INTERNATIONAL DIRECT DIALING (IDD)
International Direct Dialing (IDD) is available from the telephone in your room. A list of all major country
area codes are provided under the “Telephone Directory” section of this directory. IDD calls are 3 minutes PACKAGING / MAILING SERVICES
minimum charge. All charges for IDD calls will be registered on your room account. To place your call, dial Mailing or shipping of articles and parcels, locally and overseas, can be arranged through our
“9” followed by the international code “001”, country code, area code and the number you wish to call. For Front Desk Agent. Extension 0.
any inquiries or assistance, please contact our Call Centre. Extension 0.
PARKING
Centra by Centara Phu Pano Resort Krabi provides complimentary parking services for registered hotel guests only.
IN-ROOM DINING
In-Room Dining is available 06.30–22.00 hrs. daily. Extension 3.
PETS
Please note that pets of any kind are not permitted on the Resort premises.
INTERNET ACCESS
The hotel is covered by Wi-Fi Internet connection. Please contact Front Desk to have more information.
Extension 0.