Page 81 - Year-Long Plan_Neat

Written Business Communication Practice + Self-Evaluation

Complete parts 1 and 2 on the topic of business communication. After your teacher takes up the
responses as a class, complete the self-evaluation rubric and submit it.

Part 1
Emails are a regular part of business communication in today’s world. The following email was written
from a hotel business to a customer seeking information concerning a business convention at their
resort. The email should be a formal discussion concerning pricing and basic resort information,
however there are some errors in language formality and basic language skills. Your job is to edit the
email to ensure the customer’s business. You can edit the email in a Word doc and submit.

Dear Potential Customer:

Our Resort is great for your function we offer a lavish place with lots of room for meetings, fun and
dining. In terms of busness meettings we have 3 meeting rooms of different sizes and prices:
$99/$110/$150. We also offer recreation activities such as: a pool, fitness centre, bar, shops, ETC. There
are also three restorants: a family restaurant called Gatherings, a bar called The post and beam, and a
formal dining place called The Menu.

Hotel rooms range from $100/night to $200/night. Based on double occupancy. We offer tv air
conditioning and free coffee and local telephone calls in the rooms.
If you need any other info, just drop me a line!

Thanks,
Dale Brown Event Planner Delta Hotels

Part 2
Business letters can be used for a variety of different purposes. Write a business letter soliciting business
for a new service of your choice. You will need to include the name of your business, an address, phone
number and email. Use the examples viewed today in class as an example of format. This letter can be
prepared in a Word doc and submitted.