Page 29 - YBA Kanoo Code of Conduct English & Arabic

WHERE TO FIND SUPPORT

If you are uncertain about any of the issues raised in the Code of Conduct or if you
are uncomfortable with any requests made you should discuss these issues with your
Manager.

However, if you would feel more comfortable discussing this with a member of staff
with more detailed knowledge, contact the specialist concerned, for example, the Chief
Compliance Officer, the Administration / HR Manager, Finance Manager or the Legal
Manager or send an email to codeofconduct@kanoosa.com.

QUESTIONS TO ENSURE COMPLIANCE (PUTTING

IT INTO ACTION)

This Code of Conduct provides a basis to help us understand what the Company requires
of us. If we are in doubt about a particular situation we should always ask ourselves the
following questions before engaging upon an activity:

1. Will my actions fully comply with the applicable laws and regulations?
2. Will my actions fully comply with the Company’s policies and procedures?
3. Would the Company’s goodwill, business reputation or integrity be subject to criticism
if what I am doing became public?
4. Would the Company become embarrassed if my action became public?

5. Could I explain my action to my family?
6. How would my action look to my colleagues if they knew?

7. Am I, or is my manager, actually authorized to do what is proposed?
8. Do I need guidance or advice before acting?

If any of the above questions cause you difficulty, then you should question whether the
action you are about to engage in is appropriate and raise the issue with your manager.

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