Page 41 - ITS Prospectus 2017/2018

Higher National Diploma in Tour Guiding PROGRAMME 7

MQF Level Total Credits Programme Duration
2 3 4 5 6 120 ECTS 4 SEMESTERS

This programme of studies is intended for those who aim to become a licensed tourist guide for Malta. During the first
year of the study programme, students will obtain general knowledge and good practices to work in the highly interesting
Travel sector of the Hospitality Industry. During the second year of the study programme, students acquire further
knowledge, skills and competencies to become a licensed tourist guide.

Programme Objectives Entry Criteria Fields of Work
• Understand the role of the tourist guide • Matriculation (MQF Level 4) with • Freelance Tourist Guide
and manage the complex concepts of a minimum of 1 A level and 3 • Guiding in Museums and Historical
well organised tours. Intermediates OR 2 A levels and 2 Sites
• Be creative in the design and Intermediates (with a minimum of • Offering Services in Tourist Information
management of historical and thematic 44 points as per Matrix provided on Centres
tours. page 52) Plus Secondary Education • Tourist Information Centre Manager
• Evaluate and anticipate customer Certificate passes at grade 5 or better
expectations during the implementation in Maltese, English and Mathematics
process of tour guiding. OR
• Understand and explain the detailed • Successful completion of ITS Diploma
historical and cultural content of (MQF Level 4), in Diploma in Travel &
various itineraries and sites. Tourism Operations, Diploma in Rooms
• Manage small tour groups and ensure Division Operations, Diploma in Events
safety and customer satisfaction at all & Leisure Operations, Diploma in
times. Food & Beverage Service Operations
and Diploma in Food Preparation &
Production Operations
OR
• Apply as a mature Student.

INSTITUTE OF TOURISM STUDIES 41