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Volunteer Services

Department Overview

1,267 volunteers complete 113,888 hours of service annually
The role of Volunteer Services is to:
 Provide comfort and care to patients and families
 Support professional staff to enhance their ability to provide care
 Encourage future health care practitioners – high school co-op placements, university students,
Internationally Educated Professionals

Staff will learn: Contact Info:

 The important roles provided by volunteers at Mount
Sinai Hospital Phone: 416-586-4800 ext. 8200

 How to request a volunteer for your area Volunteer.msh@sinaihealthsyste
 How to get information on managing volunteers m.ca

Some of the roles volunteers provide Find our on-line resource

Lobby Concierge ‘Working Effectively with your Volunteers’
Fundraising for everything you need to know about:
Hand Washing Auditors
Helping Hands Knitters/Sewers
Information Desks  Creating a winning position description
 Ensuring the volunteer is the right fit with
Interpreters
your team
MAUVE – geriatric support  Providing a thorough orientation to the
Musicians duties on your unit

Nursing Unit Assistance  Coaching and mentoring your volunteer
 Providing on-going support
Outpatient Clinic Asst.
 Disciplining and/or dismissing your
Patient Labs Asst.
volunteer, if necessary, in conjunction with
Physicians’ Offices Asst. Volunteer Services

Reception Areas  Providing ongoing recognition for a job
Waiting Room Supports well done!

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