Page 23 - Employee Information Guide-V1 2016

Patient Safety & Clinical Risk Management

Department Overview

 Quality is everyone’s role
 If you see an unsafe situation, fill out a safety report and let us know. Patient Safety
Your perspective is important to finding system improvements to prevent on the Intranet
future events
 Ensuring compliance with the Excellent Care for All Act 2010 (ECFAA)
including disclosure of patient safety events

You should know:

 How to report a safety event-everyone
has access via their network login
 Location of safety reporting
tutorials/information sheets
 How and when to contact Patient Contact Information
Relations
Risk Management: Kim Parker ext. 2885
Kimberlee.Parker@sinaihealthsystem.ca
Some of the roles provided
by this department: Patient Safety: Cynthia Harris ext. 5110
 Safety reporting policies/procedures, Cynthia.Harris@sinaihealthsystem.ca
system support, and data trending

 Risk Assessment Checklists (RAC) On-Line Resources via MSH Intranet
 Safety Reporting icon: report an event,
 Development of corporate patient safety
and risk related policies/procedures tutorials, and information sheet
 Patient Safety Portal: access to information
 Emergency Codes: Emergency
Procedures Committee on various patient safety topics

 Policies and procedures:
 Patient Safety data support to the Magnet
Office reporting requirements o Safety Reporting VI-b-5-15

 Critical event investigations and support o Critical Incidents VI-j-35-42

 Coaching/mentoring for disclosure o Disclosure and Transparency I-h-30-36
discussions
o Foreign Resident Consent Policy -
 Consultation on root cause analysis Governing Law & Jurisdiction Agreement
III-h-30-32
 Liaison with Coroner’s requests
o Trespassing VI-j-10-14
 Advise on clinical risk issues for
mitigation strategies o Patient Valuables and Personal
Belongings - III-b-20-25ABC

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