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policy prohibiting Workplace Violence.
6. Be aware of the location and telephone numbers of resources available to you as a
supervisor in responding to any actual or potential workplace violence.
7. When made aware of a threat or imminent danger of violence toward an employee, notify
that employee of the potential danger.
8. Notify the Winston-Salem Police Department and the Risk Manager when they receive a
notice or complaint of workplace violence or if they suspect that these acts are occurring
or have occurred. All threats, including those made jokingly, will be taken seriously.

V. Workplace Violence Response

To respond to an event of actual or threatened workplace violence, the City will use a
three-level plan for action. The City's Risk Manager will serve a pivotal role and will assemble
others as needed.

5(1). Level 1 – An Act of Violence That Results In Injuries or Death

When a violent act occurs in the workplace, the first priority will be to attend to the
immediate danger and injuries. The first response to an actual act of violence is to contact
emergency response personnel by calling the Winston-Salem Police Department at 911 or other
local law enforcement personnel at their emergency telephone number.

As soon as possible, the supervisor on location will contact the Risk Manager. The Risk
Manager will be responsible for coordinating the administrative investigation of the incident and
determining what other resources are needed for the City to respond to the incident. The City's
response, at a minimum, will include assembling resources to address employee needs and media
requests. Details of the administrative investigation will be kept confidential in accordance with
the Personnel Privacy Act.

5(2). Level 2 - Danger Is Imminent

An immediate threat of violence shall be reported in accordance with the procedures set
forth above. After the police have been called to secure the work location, the supervisor on
location will contact the Risk Manager.

The Risk Manager will be responsible for coordinating the administrative investigation of
the incident and determining what other actions are needed. Details of the administrative
investigation will be kept confidential in accordance with the Personnel Privacy Act.

5(3) Level 3 - Threats

When an individual states or implies a threat of violence, the employee(s) who received
or observed the threat shall immediately contact his or her supervisor to alert the supervisor of
the situation. The supervisor, within twelve hours, should notify and consult with the Risk
Manager. After consulting with the Risk Manager, the supervisor will document the incident and

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City of Winston-Salem Employee Handbook (January 2015 Revision)