Page 95 - Employee Handbook 1-2015 rev9

Access to the City computer network is provided to approved department personnel for
the purpose of supporting business operations and services. It will be controlled as appropriate
under guidelines established by the Chief Information Officer and the Information Systems
Department.

All technology infrastructure resources and access to those resources must be protected
by practices, standards, and controls appropriate for the size, complexity, and sensitivity of the
resource. Security management will be defined, documented, and implemented by the
Information Systems Department under the direction of the Chief Information Officer.

III. Privacy

The city technology infrastructure is the property of the City of Winston-Salem. User
activities may be subject to monitoring, recording, and periodic audits to ensure they are
functioning properly and to protect against unauthorized use. The City has the right to view,
copy, or remove any Internet, e-mail, fax, voice, data file or other electronic communication or
document. The technology infrastructure is monitored to ensure proper operation, verify the
functioning of applicable security features and assure policy compliance. Persons authorized to
access the City’s technology infrastructure expressly consent to such monitoring. If monitoring
activities reveal evidence of possible criminal activity, system personnel may provide the
evidence of such activity to City management and law enforcement officials. Unauthorized
attempts to upload or change information, to defeat or circumvent security features, or to utilize
these resources for other than their intended purposes are prohibited.

IV. Infrastructure Management

The City’s technology infrastructure is a complex asset requiring the proper interaction
among its various components. Due to the numerous solutions available to meet city business
needs and the cost of resources needed to support and maintain the infrastructure, it is important
that care be taken to coordinate additions and enhancements to the infrastructure. The
Information Systems Department will be responsible for the coordination, review, and
implementation of all changes to the City’s technology infrastructure in keeping with its business
objectives.

V. Electronic Communications

The Internet, E-mail, fax service, telephones, cellular phones, pagers and other
communication devices are part of the City’s technology infrastructure assets and are provided as
tools to accomplish the City’s business objectives. Failure to use these tools in a proper manner
exposes the City to ever increasingly complex legal, security and productivity risks.

Use of these tools during personal time (breaks, after hours) is acceptable. Personal use
of the Internet and E-mail on City time should be kept to a minimum. Use of these tools is
subject to the City’s Computer Code of Ethics, employee expense reimbursement policies, and
information technology practices.

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City of Winston-Salem Employee Handbook (January 2015 Revision)