Page 18 - 2020-2024 WSFC Utilities Strategic Plan
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16 WINSTON-SALEM/FORSYTH COUNTY UTILITIES
Energy and
Environmental TREND NO.
Impact 09
Current State and Expectations for the Future
WSFC Utilities has focused on renewable energy at solid waste and wastewater
facilities where methane gas production is either used on-site or sold to offset other
energy costs. We currently treat an average of 32 million gallons of wastewater daily
and ensure that effluent discharged into the Yadkin-Pee Dee River Basin meets all
regulatory requirements. All of our environmental control systems are designed to
protect surface and groundwater, as well as air quality.
Potential Responses
Focus on efficient operations, where feasible, to optimize energy. Capitalize on
other opportunities to mitigate environmental impact and increase sustainability.
Increased TREND NO.
Risk Profile 10
Current State and Expectations for the Future
The City's risk management staff works closely with WSFC Utilities, and our new
dedicated communications team is focused on improving how customers and
stakeholders are notified of service interruptions. Cyber security is a global concern
and our service area is susceptible to natural disasters such as hurricanes, but we
have a great track record for emergency response and there are excellent action
plans in place.
Potential Responses
Conduct a vulnerability assessment. Be more proactive by revisiting emergency
response plans, documenting contingencies, and focusing on cyber security.

