Page 21 - 2020-2024 WSFC Utilities Strategic Plan
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FISCAL YEAR 2020-2024 STRATEGIC PLAN 19
OUR VISION
Ultimately, implementation of this plan will enable us to achieve the desired
future state articulated in our Vision:
A top-performing utility proactively safeguarding public health and the
environment through a culture of continuous improvement.
OUR MISSION
Our Mission describes our purpose and role within the service area:
Our dedicated team provides quality water, wastewater, and solid waste
services to the region through responsible use of resources.
OUR VALUES
Deeply held beliefs, norms and qualities drive the day-to-day activities that
shape our Values:
Winston-Salem/Forsyth County Utilities is committed to meeting the
needs of the region through:
Integrity Dedication Quality Stewardship
Being open To our customers Providing safe and Of our environment
and honest and our employees reliable services and public health
