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172  Chapter 7.  Concordance

           Adherence is defined as ‘the extent to which the patient’s
           behaviour matches agreed recommendations from the pre-
           scriber’ (Horne et al.   2005 ). The use of the phrase ‘agreed
           recommendations’ moves away from the idea of the patient
           as a passive recipient of health care who needs to obey the
           directions given by all-knowing professionals; adherence
           implies greater patient commitment to treatment, introduces
           an element of reasonable negotiation, and reflects increased
           patient empowerment.
              The term adherence has, however, been criticised for not
           moving far enough away from traditional paternalistic mod-
           els of care. Snelgrove (  2006 ) suggests that whilst the refer-
           ence to adherence acknowledges the negotiation between
           patient and clinician, it still suggests a certain degree of
           patient passivity, and implies that the power in the relation-
           ship remains predominantly with the clinician. In a response
           to this, some clinicians and researchers have used the term
           concordance in place of either compliance or adherence. The
           advantage of this term is that it suggests that the patient is an
           equal partner, one who shares in the decision-making process
           (Weiss and Britten   2003 ). Metcalfe ( 2005 ) succinctly sum-
           marises the similarity between compliance and adherence
           and their difference to concordance noting that whilst com-
           pliance and adherence can refer to behaviour by one person,
           concordance cannot – by definition concordance requires an
           active discussion, and therefore involves more than one indi-
           vidual. The idea of patient concordance is very much in line
           with the current ethos in modern heath care which puts a
           high value patient autonomy, self-regulation and self-
           management, particularly in relation to long-term conditions
           and chronic illness. The emphasis is on shared decision mak-
           ing, which takes into account a patient’s circumstances, wants
           and desires. Concordance also demands that the clinician
           focuses on the consultation process, ensuring they adapt it to
           suit the needs of the individual patient (Metcalfe   2005 ).
               There has however, been some criticism of concordance as
           a concept and the terms adherence and compliance continue
           to be used in preference by some clinicians and researchers.
           Segal (  2007 ) for example, has suggested that the use of the
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