Page 99 - CRC_One Report 2021_EN

Business Overview and Performance Corporate Governance Financial Statements Enclosure

Sales and Productivity

The following table presents the total sales of goods, average sales per square meter and same store sales growth
for key retail banners under food segment for the periods presented.

Year ended 31 December
2019 2020 2021

Total sales of goods (THB millions) (1)
Food retailing in Thailand 52,071 45,020 39,642

Food retailing in Vietnam 27,650 29,109 29,547
Others (2) 771 555 411

Total 80,492 74,684 69,600
Average sales per square meter (THB / month)

Food retailing in Thailand 10,688 9,289 8,183
Food retailing in Vietnam 10,231 10,368 10,095

(3)
Same store sales growth (%)
Food retailing in Thailand -0.5 -15 -16
Food retailing in Vietnam +8 +0.1 -6

Plaza under Food Segment in Thailand
Tops Plaza
Rental income (THB millions) 160 126 123

Average rental income per square meter (THB / month) 468 371 356
Plaza under Food Segment in Vietnam

Big C / GO!
Rental income (THB millions) 1,169 1,010 811

Average rental income per square meter (THB / month) 824 683 531

(1) Includes both in-store and online sales.
(2) Includes Matsumoto Kiyoshi
(3) SSSG is the change in the contribution to total gross sales between two periods made by the relevant stores on a standalone basis under
each of key retail banners

Sales of goods under Food segment are primarily comprised of in-store sales, with additional sales generated
through online channel. Omnichannel contributions to food has increased by 51%, 202%, and 171% in 2019, 2020
and 2021, respectively. Central Retail opened its first distribution center dedicated to servicing online orders in 2017
with the goal of becoming a “best in fresh” food delivery provider for local community residents.

Private labels under Food segment in Thailand accounted for 7%, 10%, and 11% of total sales from Food Thailand
in 2019, 2020 and 2021, respectively.

EBITDA of the Food segment of Central Retail amounted to THB 5,823 million, THB 7,734 million and THB 5,296
million in 2019, 2020 and 2021, respectively.

Annual Report 2021 (Form 56-1 One-Report) 99