Page 223 - The Design Thinking Playbook

We recommend using systems thinking in tandem with design think- Left half of the brain: Right half of the brain:
ing in the case of complex (wicked) problems. How strong the combi- RATIONALITY, INTUITION,
nation of the mindsets should be depends on the project requirements LOGIC EMOTION
or personal preferences and should be adapted accordingly. To design
thinking experts such as Peter, we recommend switching the thinking
mode and trying out the system-oriented problem-solving cycle, espe-
cially in phases of stagnation or when the overall picture is unclear.

In the case of a strong personal stamp with the systems thinking PROBLEM PROBLEM
mindset, it is as important to confirm the findings at least once by
means of the design thinking problem-solving cycle and to expand
the creative framework. In most cases, this adds new insights, which
can only find their way into the problem solution in an intuitive Perform
problem-solving cycle. On closer examination, the two approaches are situation analysis Understand & observe
not so different after all. Both follow the double diamond model and
switch between divergent and convergent ways of thinking. FEEDBACK Find & define goals Define point ITERATIONS
LOOPS of view (PoV)
Develop
solution variants Ideate

Assess & select Develop & test prototypes

SOLUTION SOLUTION

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