Page 22 - Strive "Records Management"

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W H A T I S R E C O R D S
C U S T O M E R S E R V I C E
M A N A G E M E N T S Y S T E M S ?
S A T I S F I E D / D I S A T I S F I E D

Records Management System (RMS) is the Provision of the what customer

management of records for an expected the service or product,
organization throughout the records-life or

cycle. The activities in this management What customer asked for and
deliver the service efficiently , it’s
include the systematic and efficient to make sure:

control of the creation, maintenance and

destruction of the records along with the the customers are
business transactions associated with content,
loyal
them.
keep coming

RECORDS MANAGEMENT

STRATEGIES

FOR EFFECTIVE CUSTOMER SERVICES IN

ORGANIZATION

"With an effective records

management system its
allow your

team to access quickly the
information of customer,

therefore, the best
customer service approach

can be determined.."

Source from Canva.com