Page 79 - The John Adair Handbook of Management and Leadership

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4 Encouraging teamwork and innovation
In innovation it can be said that none of us is as good as all of us.
Teamwork and innovation are better in organisations where:
• the climate is open

• participation is encouraged
• facts and information are readily available
• change is managed positively
• resources are provided for training and development

• rules are at a minimum (with policies and guidelines instead)
• internal communications are good and more by mouth than
memo
• respect is given to all colleagues (but not on demand by
management – it has to be earned)

• managers are themselves highly motivated
• teamwork often transcends departmental boundaries.

5 Good at open and constructive communication
Communication should be good laterally and vertically (and flatter
organisations should – in theory, at least – encourage good lateral
communication). Managers should ensure a good flow of
information – ideas can emerge as a result. Cross-fertilisation can
create more (and better) ideas, particularly where departmental,
divisional boundaries are crossed.

Chapter 4: Creativity and innovation 69