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               CHAPTER 6: COURAGE AND MORAL LEADERSHIP                                                   175
               enterprise. Leaders are responsible for outcomes, and they may act as mentors and
               coaches. They have given up some of their control, but they are still responsible for
               the morale, emotional well-being, and performance of subordinates, which can lead
               to treating followers as if they are not able to think for themselves. 33

               Stewardship
               Stewardship is a pivotal shift in leadership thinking. Followers are empowered to
               make decisions and they have control over how they do their own jobs. Leaders
               give followers the power to infl uence goals, systems, and structures and become
               leaders themselves. Stewardship supports the belief that leaders are deeply account-  Stewardship
                                                                                        Stewardship
                                                                                        a belief that leaders are deeply
               able to others as well as to the organization, without trying to control others,   a belief that leaders are deeply
                                                                                        accountable to others as well
               define meaning and purpose for others, or take care of others.  In fact, steward-  accountable to others as well

                                                                     34
                                                                                        as to the organization, without
                                                                                        as to the organization, without
               ship has been called an alternative to leadership because the spotlight is on the   trying to control others, defi  ne
                                                                                        trying to control others, defi ne
                                                                                        meaning and purpose for others,
               people actually doing the work, making the product, providing the service, or   meaning and purpose for others,
                                                                                        or take care of others
               working directly with the customer. Four principles provide the framework for   or take care of others
               stewardship.
                1. Reorient toward a partnership assumption. Partnership can happen only
                   when power and control shift away from formal leaders to core workers.
                   Partners have a right to say “no” to one another. They are totally honest
                   with one another, neither hiding information nor protecting the other
                   from bad news. In addition, partners (leaders and followers) are jointly
                   responsible for defining vision and purpose and jointly accountable for
                   outcomes.
                2. Localize decisions and power to those closest to the work and the customer.
                   Decision-making power and the authority to act should reside right at the
                   point where the work gets done. This means reintegrating the “managing”
                   and the “doing” of work, so that everyone is doing some of the core work
                   of the organization part of the time. Nobody gets paid simply to plan and
                   manage the work of others.
                3. Recognize and reward the value of labor. The reward systems tie
                   everyone’s fortunes to the success of the enterprise. Stewardship involves
                   redistributing wealth by designing compensation so that core workers
                   can make significant gains when they make exceptional contributions.
                   Everyone earns his or her pay by delivering real value, and the organization
                   pays everyone as much as possible.
                4. Expect core work teams to build the organization. Teams of workers who
                   make up the core of the organization or division define goals, maintain
                   controls, create a nurturing environment, and organize and reorganize
                   themselves to respond to a changing environment and the marketplace
                   they serve.

                   Stewardship leaders guide the organization without dom-   Action Memo
               inating it and facilitate followers without controlling them. Stew-  As a leader, you can apply the principles
                                                                              partners by sharing power and authority
               ardship allows for a relationship between leaders and  followers   of stewardship and treat followers as true
               in which each makes significant, self-responsible  contributions to   for setting goals, making decisions, and

               organizational success. In addition, it gives followers a chance to   maintaining control over their own work and
               use their minds, bodies, and spirits on the job, thereby allowing
               them to be whole human beings.                                   performance.
                   Stewardship leaders can help organizations thrive in today’s com-
               plex environment because they tap into the energy and commitment
               of followers. Although the ideas we have discussed may sound new, an
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