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CHAPTER 10: LEADING TEAMS 319
What did the team members learn from you?

What could the team members count on you for?

How could you have improved your contribution to the team?

Evaluate your answers. What is the overall meaning of your answers? What are the
implications for your role as a team member? As a team leader?

In Class: Team Feedback is an excellent exercise to use for student feedback to one
another after a specific team class project or other activities done together during the class.
If there were no assigned team activities, but students have gotten to know each other in
class, they can be divided into groups and provide the information with respect to their
participation in the class instead of in the student team.
The instructor can ask the student groups to sit in a circle facing one another. Then
one person will volunteer to be the focal person, and each of the other team members will
tell that team member the following:
• What I appreciate about you
• What I learned from you
• What I could count on you for
• My one suggestion for improvement as a team leader/member
When the team members have given feedback to the focal person, another team mem-
ber volunteers to hear feedback, and the process continues until each person has heard the
four elements of feedback from every other team member.
The key questions for student learning are: “Are you developing the skills and behav-
iors to be a team leader?” If not, what does that mean for you? If you are now providing
team leadership, how can you continue to grow and improve as a team leader?
Source: Thanks to William Miller for suggesting the questions for this exercise.
Leadership Development: Cases for Analysis

Valena Scientific Corporation
Valena Scientific Corporation (VSC) is a large manufacturer of health care products. The health
care market includes hospitals, clinical laboratories, universities, and industries. Clinical labora-
tories represent 52 percent of VSC’s sales. Laboratories are located in hospitals and diagnostic
centers where blood tests and urine analyses are performed for physicians. Equipment sold to
laboratories can range from a five-cent test tube to a $195,000 blood analyzer.