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            446                                                                   PART 5: THE LEADER AS SOCIAL ARCHITECT
                                   Leadership at Work




                                   Walk the Talk
                                   Often in an organization the culture is characterized both by what people say (talk)
                                   and by what people actually do (walk). When this happens there is a gap between
                                     organizational leaders’ espoused values and the values in action within the company.
                                   One example would be an espoused value of “a balanced life for employees,” whereas
                                   managers and employees are actually expected to work nights and weekends to meet
                                   demanding performance goals. This is the difference between the “walk” and the “talk”
                                   in an organization.
                                       Your assignment for this exercise is to think of one example in your own student
                                   or work experience where the walk and talk in a corporate culture did not align. Why
                                   do you think the gap occurred? Then interview four other people for examples of when
                                   an organization’s espoused values did not align with the values in action. Also ask them
                                   why they think the walk and talk differed. Summarize the findings from your interviews
                                   below:
                                       My example (and why):













                                       Second person’s examples (and why):













                                       Third person’s examples (and why):













                                       Fourth person’s examples (and why):
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