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            450                                                                   PART 5: THE LEADER AS SOCIAL ARCHITECT
            17  Ellen Byron, “‘Call Me Mike!’ To Attract and Keep Talent, J. C.   of Work, Organization, and Society, R. Dubin, ed. (Chicago: Rand-
               Penney CEO Loosens Up Once-Formal Workplace,” The Wall Street   McNally, 1976), p. 67; and Blake E. Ashford and Alan M. Saks,
               Journal (March 27, 2006), p. B1.               “Socialization Tactics: Longitudinal Effects on Newcomer
            18  Ralph H. Kilmann, Mary J. Saxton, Roy Serpa, and Associates,   Adjustment,” Academy of Management Journal 39, no. 1 (February
               Gaining Control of the Corporate Culture (San Francisco: Jossey-  1996), p. 149ff.
               Bass, 1985).                                 38  Debra L. Nelson and James Campbell Quick, Organizational
            19  Larry Mallak, “Understanding and Changing Your Organization’s   Behavior, 5th ed. (Cincinnati, OH: South-Western, 2006),
               Culture,” Industrial Management (March–April 2001), pp. 18–24.  p. 544.
            20  Sarah Ellison, “Bulldog Edition; Clash of Cultures Exacerbates Woes   39  Stephanie Gruner, “Lasting Impressions,” Inc. (July 1998), p. 126.
               for Tribune Co.,” The Wall Street Journal (November 10, 2006),   40 Helena D. C. Thomas and Neil Anderson, “Changes in Newcomers’

               pp. A1, A12.                                   Psychological Contracts During Organizational Socialization: A Study
            21  Oren Harari, “Curing the M&A Madness,” Management Review   of Recruits Entering the British Army,” Journal of Organizational
               (July/August 1997): 53–56; Morty Lefkoe, “Why So Many Mergers   Behavior 19, no. S1 (1998), pp. 745–767.
               Fail,” Fortune (June 20, 1987), pp. 113–114.  41  Ashford and Saks, “Socialization Tactics.”
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               Leveraging Culture,” California Management Review 45, no. 4   “Linking Transformational Leadership and Organizational Culture,”
               (Summer 2003), pp. 20–34; and Jeff Rosenthal and Mary Ann   The Journal of Leadership Studies 3, no. 4 (1996), pp. 68–83; and
               Masarech, “High-Performance Cultures: How Values Can Drive   Schein, “Organizational Culture.”
               Business Results,” Journal of Organizational Excellence (Spring   43 Nanette Byrnes, “The Art of Motivation,” BusinessWeek (May 1,

               2003), pp. 3–18.                               2006), pp. 57–62.
            23  Abby Ghobadian and Nicholas O’Regan, “The Link Between   44  Bill Munck, “Changing a Culture of Face Time,” Harvard Business
               Culture, Strategy and Performance in Manufacturing SMEs,”   Review (November 2001), pp. 125–131.
               Journal of General Management 28, no. 1 (Autumn, 2002),   45  Ram Charan and Jerry Useem, “Why Companies Fail,” Fortune
               pp. 16–34; G. G. Gordon and N. DiTomaso, “Predicting   (May 27, 2002), pp. 50–62.
               Corporate Performance from Organisational Culture,” Journal   46  Jennifer A. Chatman and Karen A. Jehn, “Assessing the Relationship
               of Management Studies 29, no. 6 (1992), pp. 783–798; G. A.   Between Industry Characteristics and Organizational Culture: How
               Marcoulides and R. H. Heck, “Organizational Culture and   Different Can You Be?” Academy of Management Journal 37, no. 3
               Performance: Proposing and Testing a Model,” Organization   (1994), pp. 522–553.
               Science 4 (1993), pp. 209–225.               47  James R. Detert, Roger G. Schroeder, and John J. Mauriel, “A
            24 John P. Kotter and John Heskett, Corporate Culture and   Framework for Linking Culture and Improvement Initiatives in

               Performance (New York:  Free Press, 1992).     Organizations,” Academy of Management Review 25, no. 4 (2000),
            25  Micah R. Kee, “Corporate Culture Makes a Fiscal Difference,”   pp. 850–863.
               Industrial Management (November–December 2003), pp. 16–20.  48  Paul McDonald and Jeffrey Gandz, “Getting Value from Shared
            26  Tressie Wright Muldrow, Timothy Buckley, and Brigitte W. Schay,   Values,” Organizational Dynamics 21, no. 3 (Winter 1992), pp. 64–76;
               “Creating High-Performance Organizations in the Public Sector,”   and Daniel R. Denison and Aneil K. Mishra, “Toward a Theory of
               Human Resource Management 41, no. 3 (Fall 2002),   Organizational Culture and Effectiveness,” Organization Science 6,
               pp. 341–354.                                   no. 2 (March–April 1995), pp. 204–223.

            27  Reggie Van Lee, Lisa Fabish, and Nancy McGaw, “The Value of   49  Joel Hoekstra, “3M’s Global Grip,” WorldTraveler (May 2000),
               Corporate Values: A Booz Allen Hamilton/Aspen Institute Survey,”   pp. 31–34; and Thomas A. Stewart, “3M Fights Back,” Fortune
               Strategy + Business, Issue 39 (Summer 2005), pp. 52–65.  (February 5, 1996), pp. 94–99.
            28  Rosenthal and Masarech, “High-Performance Cultures;” Patrick   50  Robert Hooijberg and Frank Petrock, “On Cultural Change: Using
               M. Lencioni, “Make Your Values Mean Something,” Harvard   the Competing Values Framework to Help Leaders Execute a
               Business Review (July 2002), pp. 113–117; and Thomas J. Peters   Transformational Strategy,” Human Resource Management 32,
               and Robert H. Waterman, Jr., In Search of Excellence (New York:   no. 1 (1993), pp. 29–50.
               Warner, 1988).                               51  Dorothy Brill and Kristin Kish, “Success at Synapse: Investing in
            29  Andrew Wahl, “Culture Shock,” Canadian Business (October 10–23,   People Reaps Big Dividends for a Small Company,” Journal of
               2005), pp. 115–116; and Calvin Leung, Michelle Magnan, and   Organizational Excellence (Spring 2005), pp. 65–73.
               Andrew Wahl, “People Power,” Canadian Business (October 10–23,   52  Barbara Gannon and John Sterling, “Company Culture Provides
               2005), pp. 125–126.                            Competitive Edge for Sargento Foods,” Strategy & Leadership 32,
            30  Harrison M. Trice and Janice M. Beyer, “Studying Organizational   no. 3 (2004), pp. 31–35.
               Culture Through Rites and Ceremonials,” Academy of Management   53  Carey Quan Jelernter, “Safeco: Success Depends Partly on Fitting the
               Review 9 (1984), pp. 653–669.                  Mold,” Seattle Times (June 5, 1986), p. D8.
            31  Alan Farnham, “Mary Kay’s Lessons in Leadership,” Fortune   54  Jeffrey McCracken, “‘Way Forward’ Requires Culture Shift at Ford,”
               (September 20, 1993), pp. 68–77.               The Wall Street Journal (January 23, 2006), p. B1.
            32 Joanne Martin, Organizational Culture: Mapping the Terrain   55  Michael Arndt, “How Does Harry Do It?” BusinessWeek (July 22,
               (Thousand Oaks, CA: Sage Publications, 2001), pp. 71–72.  2002), pp. 66-67.
            33  Joan O’C. Hamilton, “Why Rivals Are Quaking As Nordstrom   56  Gordon F. Shea, Practical Ethics (New York: American Management
               Heads East,” BusinessWeek (June 15, 1987), pp. 99–100.  Association, 1988); and Linda Klebe Treviño, “Ethical Decision
            34  “About Lilly: Overview: Our Values.” Accessed August 9, 2000,   Making in Organizations: A Person-Situation Interactionist Model,”
               from http://www.lilly.com/about/overview/values.html.  Academy of Management Review 11 (1986), pp. 601–617.
            35  Gerald E. Ledford, Jr., Jon R. Wendenhof, and James T. Strahley,   57  Dawn-Marie Driscoll, “Don’t Confuse Legal and Ethical Standards,”
               “Realizing a Corporate Philosophy,” Organizational Dynamics 23,   Business Ethics (July/August 1996), p. 44.
               no. 3, (Winter 1995), pp. 5–19.              58  Alison Boyd, “Employee Traps—Corruption in the Workplace,”
            36  Charles A. O’Reilly III and Jeffrey Pfeffer, “PSS World Medical:   Management Review (September 1997), p. 9.
               Opening the Books Boosts Commitment and Peformance,” Journal of   59  Robert J. House, Andre Delbecq, and Toon W. Taris, “Values-Based
               Organizational Excellence (Spring 2001), pp. 65–80.  Leadership: An Integrated Theory and an Empirical Test” (Working
            37 D. C. Feldman, “The Multiple Socialization of Organization   Paper).

               Members,” Academy of Management Review 6 (1981), 309–318;   60 Steven Gray, “Natural Competitor,” The Wall Street Journal

               J. Van Maanen, “Breaking In: Socialization to Work,” in Handbook   (December 4, 2006), pp. B1, B3.
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