Page 33 - UNIT 1.2 LEADERSHIP SKILLS - Effective leadership skills
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                                                                                   In managerial decision-making models


                                                                                   or rational decision-making models

                                                                                   have 6 steps (problem-solving process)



                                                                                   1. Determine the decision and the


                                                                                   desired outcome (set objectives).
                  Problem                                                          2. Research and identify options.





                  solving                                                          3. Compare and contrast these options



                                                                                   and their consequences.



                                                                                   4. Make a decision.



                                                                                   5. Implement an action plan.



                                                                                   6. Evaluate results.
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