Page 50 - PRIVATE & CONFIDENTIAL

MOBILE TELEPHONE USE

Company mobile telephones are provided at the discretion of the company on the
basis of business needs, and must be returned to the company on the last day of your
employment.

Company mobile telephones are provided for business use only and may not be used for
personal calls, unless it is an emergency or you need to advise someone of your delay and
this is an option within the setup of your company mobile – your line manager can advise.
This includes voice calls and text messages.

The safeguarding of your company mobile telephone is your responsibility. Do not
leave it in a visible place such as in an unattended car. The use of a personal
identification number (PIN) is recommended for added security. Loss of
a company mobile telephone should be reported to your line manager immediately.

MONITORING

You should be aware that telephone calls made
and received on the company’s telephone
network and mobiles may routinely be monitored to
assess employee performance, to ensure customer
satisfaction and to check that the use of the
telephone system or company mobile telephone is
not being abused.

MOBILE PHONE USEAGE PROTOCOL

Statement
This protocol is designed to provide guidance to employees and care
workers with regard to the use of mobile phones and all other mobile hand
held devices. Whilst a mobile phone can be an invaluable means of keeping
in touch, it is important to use it responsibly, safely and within the law.

Mobile Phones and Driving – Using your Phone in a Vehicle:
It is an offence to use a hand held mobile phone whilst driving. This
includes speaking or listening to a call or sending or receiving texts.
Employees must observe the following rules:
A hand held mobile phone must not be used whilst driving on The Care
Company business;
To make or receive a phone call or text message, or use the internet, the
driver must park his/her vehicle in a safe place and switch the engine off; A
hands free mobile device may only be used for essential communication
and the call should be kept to the shortest time possible. Long or
complicated calls should only be made by the driver when the vehicle is
parked in a safe place with the engine switched off.
The only exemption to the above procedure is calls to 999 in genuine emergencies where
it is unsafe or impractical to stop.