Page 295 - Basic Course

KNX BASIC COURSE

Figure 50: Tool Diagnostics - Licenses
In order to analyze the problem it is also very important to include information on your
active license. The information about the installed licenses helps KNX Association to
identify installation issues and licensing problems, for instance should you have inserted a
dongle not corresponding to the license key on your PC.

Important: By exporting license information, you will not deactivate active license keys.
The export function will simply export information on licenses currently valid on your
machine.

Figure 51: Tool Diagnostics - Components

To make a thorough analysis of the problem at KNX, the Diagnostic Wizards further
collects information on the build version of the installed ETS, version of installed product
specific software and other installed software components on your PC.
Tick the checkbox to include version information on software components used by ETS.

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